You’ve been an HP laptop user for the past years and have never seen anything like that before! Suddenly, everything just stops functioning when you’re passionately working on an important project. “It can’t be!”, you said to yourself as you pushed every button on your keyboard and shook the mouse in disbelief.
Alas, nothing seemed to work – not even when you unplug the power cord from the outlet for 30 seconds. At this point, you really wish you had a magic wand to wave. It turns out – this happens to many HP users at some point. But why so?
1. Running CPU-Intensive Tasks
When the CPU or the main chip in your laptop processes heavy workloads, it will start to slow down. If you have multiple Chrome tabs opened while rendering a video or playing games, you can expect performance drops.
2. Presence of Virus
All laptops, including HP’s, are susceptible to computer viruses. When a virus infects your device, it can cause severe damage to files, programmes, and even the laptop’s performance. In most cases, viruses destroy essential software components of a laptop, making it unstable.
3. Failing RAM
RAM, or memory, is an essential part of a laptop. If the RAM is failing, your laptop will face difficulties processing tasks quickly and concurrently. As a result, it freezes during operation, even when you’re just casually browsing the web.
Once your laptop overheats, it will bring about a host of hiccups and disruptions – and that includes system freezes. Always ensure that your device is properly ventilated.
What to Do When This Happens?
Restart Your Laptop
The first step is to restart your laptop. Perform a hard reset by pressing and holding the power button. Typically, after a hard reset, Windows will display a pop-up revealing some possible errors.
Close All Software Programmes
Make sure you force quit any software programmes running in the background. You can do so by pressing Ctrl + Alt + Delete on your keyboard, and this will prompt the launch of Task Manager. Alternatively, you can also tap on Alt + F4 to close all open programmes.
If the issue persists, try disconnecting devices like discs, drives, network cables, and other peripherals.
Scan for Viruses
Ideally, virus scans should be done regularly. But if you do not have the habit of doing so, you might want to install anti-virus software and do a quick and full scan to detect any possible threats at this moment in time. Typically, anti-virus software will automatically remove any viruses traced, so be sure to observe the whole procedure to avoid any unexpected data loss.
Test Your RAM
Since RAM is essential for processing tasks, memory failure and defects can render your laptop unresponsive. To find out if your RAM is defective, search for Windows Memory Diagnostic Tool via the Start menu. You’ll need to perform a reboot to run the scan. ]
Check and Clean Air Vents
If your air vent is obstructed by a build-up of dust and debris, this could lead to a sudden overheat. With the help of compressed air or a high-pressure duster, give the air vent a few short bursts of air. On top of that, you can also install a temperature monitoring programme to keep your device’s temperature in check.
Made Multiple Attempts But Still No Luck?
If you’ve tried the above steps and still had no luck, it would be best to reach out to a professional laptop repair shop. Sometimes a device does need an expert’s touch.
In search of the most reliable laptop repair service in Singapore? Esmond Service Centre it is!