iPad Headphone Jack Not Working

3.5mm audio jack

Common iPad
Audio Port Problem

  • Headphone jack broke in audio port
  • No audio from headphone jack (Speakers working)
  • Water damage to Audio Port
  • Physical damage to Audio Port

troubleshoot iPad headphone jack not working

If you’re experiencing issues with your iPad’s headphone jack not working, here are some troubleshooting steps you can take:

  1. Check for physical damage: Before troubleshooting any software-related issues, it’s essential to check the physical condition of the headphone jack. Make sure there’s no debris or other physical damage that may be preventing proper connectivity.

  2. Restart your iPad: Sometimes, simply restarting your iPad can resolve headphone jack issues. Try restarting your device and see if the headphone jack starts working again.

  3. Check headphones: The issue may not be with your iPad, but rather the headphones you’re using. Try connecting a different pair of headphones to the jack to see if that resolves the issue.

  4. Check sound settings: Make sure the sound settings on your iPad are configured correctly. Go to “Settings” > “Sounds & Haptics” and check the volume level, mute switch, and audio output settings.

  5. Clean the headphone jack: Use a clean, dry toothbrush or a cotton swab to gently clean the inside of the headphone jack. This can help remove any debris that may be blocking the connection.

  6. Update iOS: Make sure your iPad is running the latest version of iOS. Go to “Settings” > “General” > “Software Update” to check for and install any available updates.

  7. Reset all settings: If none of the above troubleshooting steps work, you can try resetting all settings on your iPad. Go to “Settings” > “General” > “Reset” > “Reset All Settings.” This will reset all settings on your iPad to their default values, but your data and media will not be affected.

If none of the above troubleshooting steps work, it’s possible that your iPad’s headphone jack may be damaged and requires repair or replacement. You can contact Apple support or Esmond Service Centre for assistance.


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Model number is located at the back of the iPad. (Example A1674 / A2179)

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