There are several reasons why a USB-C port on a laptop may not be working, including hardware issues, driver problems, or configuration settings. Here are some steps you can take to try and fix the issue:
Check the physical connection: Make sure that the USB-C cable is plugged in securely and that there are no visible signs of damage to the cable or the port.
Try a different cable: If the cable is damaged, try a different cable to see if that fixes the issue.
Restart your laptop: Sometimes, simply restarting your laptop can help to fix the issue.
Update your drivers: Check for any available updates for your laptop’s USB drivers. You can do this through the Device Manager on your laptop.
Check your power settings: Some laptops have power-saving settings that can disable certain ports. Check your power settings to make sure that the USB-C port is not disabled.
Check for hardware issues: If none of the above steps work, there may be a hardware issue with the USB-C port. Contact the manufacturer or a professional repair service for assistance.
Try using a USB-C hub or dock: If the USB-C port is still not working, you may be able to use a USB-C hub or dock to connect your devices to your laptop. This can help to bypass any issues with the laptop’s USB-C port.
Overall, if you’re unable to fix the issue on your own, it may be best to seek professional help to diagnose and repair the issue.
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Alexandra Retail Centre (ARC)
460 Alexandra Road Singapore #02-39
(S) 119963
Midview City (Bishan)
24 Sin Ming Lane #01-100
(S) 573970
10:00am to 7:00pm(Mon - Fri)
10:00am to 3:00pm (Sat)
Closed on Sunday & Public Holiday
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