Slow performance: This can be caused by many factors, such as outdated hardware, too many programs running at once, or malware infections.
Blue Screen of Death (BSOD): This occurs when the operating system encounters a critical error and shuts down. BSOD errors can be caused by hardware failures, software issues, or driver problems.
Driver issues: Sometimes, hardware devices may not work properly due to outdated or malfunctioning drivers. This can cause issues such as audio problems, screen flickering, or hardware not working at all.
Update problems: Installing updates can sometimes cause issues such as installation failures, slow boot times, or incompatibility issues with software or hardware.
Application compatibility issues: Certain software applications may not work properly on Windows 10 or Windows 11 due to compatibility issues.
Wi-Fi connectivity issues: Some users may experience connectivity issues with Wi-Fi networks, such as slow or intermittent connections or the inability to connect at all.
File corruption or deletion: This can happen due to viruses or malware infections, software conflicts, or hardware failures.
The steps to fix Windows 10 and Windows 11 operating system problems will depend on the specific issue you are experiencing. Here are some general troubleshooting steps that may help:
Run a virus scan: If you suspect that malware is causing issues on your computer, run a full virus scan using an up-to-date antivirus program.
Check for software updates: Make sure that your operating system and all software applications are up to date. This can help resolve issues with bugs and compatibility.
Check for driver updates: Outdated or malfunctioning drivers can cause hardware issues on your computer. Check for driver updates from your computer manufacturer’s website or use a driver updater tool to automatically update your drivers.
Use Windows Troubleshooters: Windows 10 and Windows 11 have built-in troubleshooters that can automatically diagnose and fix common issues, such as problems with network connectivity, printer issues, or audio problems.
Reset your PC: If all else fails, you may want to consider resetting your PC to its factory settings. This will erase all data on your computer, so make sure to back up any important files before resetting. To reset your PC, go to Settings > Update & Security > Recovery > Reset this PC.
It’s important to note that some issues may require professional assistance to resolve. If you are unsure how to troubleshoot a particular issue or if you are not comfortable making changes to your computer’s settings, seek the help of a professional technician or contact Esmond Service Centre for Free Diagnostic Check.
Alexandra
460 Alexandra Rd, #02-39 Alexandra Retail Centre (ARC, Singapore 119963
Bishan
24 Sin Ming Ln, #01-100 Midview City, Singapore 573970
10:00am to 7:00pm(Mon - Fri)
10:00am to 3:00pm (Sat)
Closed on Sunday & Public Holiday
Alexandra Retail Centre (ARC)
460 Alexandra Road Singapore #02-39
(S) 119963
Midview City (Bishan)
24 Sin Ming Lane #01-100
(S) 573970
10:00am to 7:00pm(Mon - Fri)
10:00am to 3:00pm (Sat)
Closed on Sunday & Public Holiday
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