Headphone Jack Not Working

3.5mm audio jack

Common MacBook
3.5mm Audio Jack Problem

  • Headphone jack broke in Macbook
  • No audio from headphone jack when plug in but internal speaker is working
  • Water damage to Audio Port
  • Physical damage to Audio Port

troubleshoot macbook headphone jack not working

If you are experiencing issues with the headphone jack on your MacBook not working, here are some troubleshooting steps you can try:

  1. Check the Volume: First, make sure that the volume is turned up and not muted. You can check this by pressing the volume up button on the top row of your MacBook’s keyboard, or by clicking the volume icon in the menu bar and adjusting the volume there.

  2. Check the Headphones: Make sure that your headphones are plugged in properly and that they are working. You can test this by plugging them into another device or by trying a different pair of headphones.

  3. Clean the Headphone Jack: Dirt or debris can sometimes accumulate in the headphone jack, which can affect the sound quality. You can gently clean the jack using a soft-bristled brush or a toothpick. Be careful not to push any debris further into the jack.

  4. Restart Your MacBook: Restarting your MacBook can sometimes resolve headphone jack issues. To do this, click the Apple menu in the top-left corner of the screen and select Restart.

  5. Check for Software Updates: Make sure that your MacBook is running the latest version of macOS. To check for updates, click the Apple menu, select System Preferences, and then click Software Update. If an update is available, follow the on-screen instructions to install it.

  6. Reset the PRAM/NVRAM: Resetting the PRAM/NVRAM can sometimes help to resolve hardware-related issues. To do this, restart your MacBook and immediately press and hold the Command + Option + P + R keys. Hold the keys down until you hear the startup sound twice, then release them.

  7. Reset the SMC: Resetting the SMC can sometimes help to resolve hardware-related issues, including the headphone jack. The process for resetting the SMC varies depending on the MacBook model. For most MacBook models, you can reset the SMC by following these steps:

  • Shut down your MacBook
  • Press and hold the Shift + Control + Option keys on the left side of the keyboard, and then press the power button at the same time
  • Release all keys and the power button at the same time
  • Press the power button again to turn on your MacBook

If none of these troubleshooting steps work, it may be a hardware issue with your MacBook’s headphone jack. In this case, you may need to contact Apple support or visit Esmond Service Centre to have your device repaired.

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Model number is located at the bottom of your macbook. Example : A1708 / A1707 / A1932 / A2337 / A1278
Serial number is located at the bottom of your macbook

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