You can send in a personal Surface device (not a business device) by going to Device Service and Repair and sign in with your Microsoft account. If your device is already registered, select it and follow the instructions.
If your device isn’t listed, select Don’t see your device? to register it, then follow the instructions to get service.
Through this process, you’ll find out if your Surface is in or out of warranty and how much it’ll cost, if applicable. Depending on the product, the service offered may be a repair or a refurbished replacement. Once an order is created, you’ll get a shipping address so you can send in your device.
For more information, do visit Microsoft website directly by clicking here
Use account.microsoft.com/devices to check the warranty and submit warranty claims if you own a Surface or Xbox device or accessory.
You can contact the Microsoft service center in Singapore by phone or email. Here is the contact information:
Phone: +65 800 852 3543 (toll-free) | +65 6888 8899 (local)
Email: support@microsoft.com
The service center provides support for Microsoft products, including Windows, Office, Surface devices, and Xbox. They can assist you with technical issues, warranty claims, and other inquiries related to Microsoft products.
Alexandra
460 Alexandra Rd, #02-39 Alexandra Retail Centre (ARC, Singapore 119963
Bishan
24 Sin Ming Ln, #01-100 Midview City, Singapore 573970
10:00am to 7:00pm(Mon - Fri)
10:00am to 3:00pm (Sat)
Closed on Sunday & Public Holiday
Alexandra Retail Centre (ARC)
460 Alexandra Road Singapore #02-39
(S) 119963
Midview City (Bishan)
24 Sin Ming Lane #01-100
(S) 573970
10:00am to 7:00pm(Mon - Fri)
10:00am to 3:00pm (Sat)
Closed on Sunday & Public Holiday
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