MSI Service Center (Singapore)

MSI’s warranty shall not apply, regardless of whether the product is in-warranty, or out of warranty, in the following situations:

• The product is damaged by accident, abuse, catastrophe, improper use (including failure to heed instructions or warnings), improper maintenance, inadequate packaging, neglect, misuse, operator error;
• The product is damaged by external causes, including but not limited to, corrosion, falls, environmental factors (including temperature and humidity), power failure, faulty power supply, air conditioning, operator, data communications system failure or malfunction;
• The product is damaged due to alterations, changes, modifications, repair, or other services performed by a third party that is not authorized by MSI;
• Product accessory, apparatus, attachment, or devices that are not originally bundled with the product, or is not provided by MSI;
• Damage to or loss of any data, program, or removable storage media;
• Installation, relocation, or removal of product or any accessories, apparatus, attachments or other devices;
• Normal wear and tear, including without limitation, to a product or product accessory or part that is consumable or expendable;
• The Product has not been acquired from a MSI authorized retailer or distributor; The person or party seeking warranty service is responsible for providing proof of purchase from a MSI authorized retailer or distributor. MSI will decide the adequacy of such proof of purchase in its sole discretion. In no event will MSI provide warranty service to Products that MSI reasonably believes to have been stolen from MSI or MSI’s authorized retailers or distributor
• Product that is not purchased from an authorized MSI distributor or reseller, or was leased or loaned by a third party;
• Damage caused by shipping carrier;
• Hardware or software incompatibility issue(s);
• Installation, removal, and set-up service charges;
• Damage caused by mining or related uses, including without limitation, crypto mining, bitcoin mining, etc. Products specifically designed for mining are excluded from this provision.