Simply locate your laptop’s serial number and WhatsApp us at +65 8828 8180. Our team will check your warranty status and provide an update via WhatsApp.
Step 1: Locate Your MSI Device Serial Number
Find the serial number on the back of your laptop, monitor, or desktop. It is usually labeled as “S/N” or “Serial Number.”
Step 2: Describe the Issue
Share the problem you’re facing with your MSI device, Example: Cannot Power on, Screen Flickering, Keyboard not working etc.
Step 3: Contact Us via WhatsApp
Send a WhatsApp message to +65 8828 8180 with your device’s Serial Number along with a brief description of the issue you’re facing.
” Example Message: Hi MSI Service Centre, my MSI laptop is not powering on. Serial Number: K1234N01234. Thank you.”
Esmond Service Centre is the MSI Authorised Service Centre in Singapore.
Address: 24 Sin Ming Lane (Midview City), #01-100, Singapore 573970
Nearest MRT: Bright Hill (TE7)
Operating Hours:
Solution (1): Locate your laptop’s serial number and WhatsApp us at +65 8828 8180. Our team will verify your warranty status and update you via WhatsApp.
Solution (2): You can also check your warranty status on the official MSI Singapore website:
MSI Warranty Check
Not all MSI laptops include on-site warranty service. Please provide us with your laptop’s serial number via WhatsApp, and we will check and advise you accordingly.
MSI Warranty Policy: https://sg.msi.com/page/warranty
Yes, MSI laptops come with a 1-year international warranty, applicable only during the first year. For example, if your MSI laptop includes a 2-year warranty, the coverage is as follows:
Check out the guide here: How to Find MSI Laptop Serial Number
Alexandra
460 Alexandra Rd, #02-39 Alexandra Retail Centre (ARC, Singapore 119963
Bishan
24 Sin Ming Ln, #01-100 Midview City, Singapore 573970
10:00am to 7:00pm(Mon - Fri)
10:00am to 3:00pm (Sat)
Closed on Sunday & Public Holiday
Alexandra Retail Centre (ARC)
460 Alexandra Road Singapore #02-39
(S) 119963
Midview City (Bishan)
24 Sin Ming Lane #01-100
(S) 573970
10:00am to 7:00pm(Mon - Fri)
10:00am to 3:00pm (Sat)
Closed on Sunday & Public Holiday
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