If you are experiencing issues with the battery on your Microsoft Surface laptop, there are a few things you can try to troubleshoot the issue:
Check the power adapter: Ensure that the power adapter is plugged in and working properly. If the adapter is not working, the battery may not charge properly.
Update drivers and firmware: Ensure that you have the latest updates for your laptop’s drivers and firmware. You can do this by going to the Microsoft website and downloading the latest updates for your specific model.
Check power settings: Make sure that your laptop’s power settings are configured correctly. Go to Power Options in Control Panel and check the power settings to ensure they are set up to maximize battery life.
Check for background processes: Some background processes may be consuming more battery than necessary. Check the Task Manager and close any programs that may be using more power than needed.
Use Battery Saver mode: Battery Saver mode is designed to extend battery life. You can turn on Battery Saver mode in the Settings app under System > Battery.
Calibrate the battery: If the battery percentage is not displaying accurately, you may need to calibrate the battery. To do this, let the battery drain completely and then charge it to 100%. This should recalibrate the battery and display the correct battery percentage.
Replace the battery: If none of these steps resolve the issue, it may be necessary to replace the battery. This is not recommended for the average user and may void the warranty or cause damage to the motherboard, so it’s best to have it done by Esmond Service Centre if your surface laptop is out of warranty. For all Surface Laptop under warranty, do contact Microsoft Support for assistance.