If your Microsoft Surface won’t turn on, here are some troubleshooting steps you can try:
Charge your Surface: Make sure your Surface is properly charged. Connect it to a power source and let it charge for at least 30 minutes before trying to turn it on again.
Perform a hard reset: Press and hold down the power button for 30 seconds. Then, release the button and press it again to turn on your Surface.
Disconnect peripherals: If you have any peripherals connected to your Surface, such as a keyboard or mouse, disconnect them and try turning on your Surface again.
Check the power source: Make sure the power source you are using to charge your Surface is working properly. Try using a different outlet or charger to see if that resolves the issue.
Try a different power cable: If your Surface still won’t turn on, try using a different power cable to see if that helps.
Contact Support: If you’ve tried all of these steps and your Surface still won’t turn on, most likely it’s motherboard hardware issue. contact Microsoft support if your Microsoft device is still within warranty or visit Esmond Service Centre for all Out Warranty Microsoft Device.
It’s important to note that if your Surface is still under warranty, you may be able to have it repaired or replaced for free.
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(S) 573970
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Closed on Sunday & Public Holiday
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