If you are experiencing a fan problem on your Surface Pro, there are several things you can try to fix the issue:
Check for dust and debris: Sometimes, the fan may stop working due to the accumulation of dust and debris in the vents. Use a can of compressed air or a soft brush to clean the vents and remove any dirt. (Professional Help is required for this process as it require screen removal to check)
Update drivers: Check for any updates to the device drivers, including the fan driver. You can do this by going to “Device Manager” in the Control Panel and checking for any updates.
Change power settings: Adjust the power settings on your Surface Pro to reduce the workload on the CPU, which in turn may reduce the workload on the fan. To do this, go to “Power Options” in the Control Panel and select a power plan that suits your needs.
Use a cooling pad: Consider using a cooling pad that provides additional cooling to your Surface Pro. This can help reduce the workload on the internal fan and keep your device cooler.
Reset the device: If none of the above steps work, you may want to try resetting your Surface Pro to its factory settings. This can help resolve any software-related issues that may be causing the fan problem. Before you do this, make sure to backup your important data.
If none of the above solutions work, it may be a hardware problem, and you may need to contact Microsoft or Esmond Service centre to fix the issue.