Visit the Microsoft Surface support website: Go to https://support.microsoft.com/surface to access the Microsoft Surface support website.
Check your warranty status: Before contacting Microsoft support, check your device warranty status. If your device is still under warranty, you may be able to get the hinge replaced for free.
Contact Microsoft support: If your device is not covered by warranty, you can contact Esmond Service centre to schedule a repair appointment. You can do this online or by phone.
Prepare your device for repair: Before bringing your device in for repair, make sure to back up all of your important files and data. You should also remove any accessories, such as cases or screen protectors.
Bring your device to the service center: Bring your device to the Microsoft Surface service center or Esmond Service Centre at the scheduled appointment time. A technician will assess the device and determine if the hinge needs to be replaced.
Pay for the repair: If the hinge needs to be replaced and your device is not covered by warranty, you will need to pay for the repair. The cost will depend on the model of your device and the extent of the damage.
Pick up your repaired device: Once the repair is complete, you can pick up your device from the Microsoft Surface service center or Esmond Service centre , depending on which service centre you visited.
If your device is no longer covered by warranty, the cost of the repair can vary widely. In general, you can expect to pay anywhere from SGD $158 – $266 for a hinge replacement. The actual cost will depend on the model of your device, the availability of replacement parts, and the labor costs charged by the repair service.