Microphone not working: This can be caused by a variety of issues, such as incorrect settings, outdated drivers, or a hardware problem.
Low volume: This can be caused by issues such as incorrect settings, background noise, or a damaged microphone.
Echo or feedback: This can be caused by issues such as microphone sensitivity, audio interference, or incorrect settings.
Muffled or distorted sound: This can be caused by issues such as a damaged microphone, audio interference, or incorrect settings.
If you are experiencing any of these microphone problems with your Microsoft Surface device, you can try the following troubleshooting steps:
Check microphone settings: Make sure that the microphone is enabled and set as the default recording device in the audio settings.
Update audio drivers: Make sure that the audio drivers are up to date. You can download the latest drivers from the Microsoft website or use the Device Manager to update the drivers.
Test the microphone: Use the built-in Windows Sound Recorder app to test the microphone and see if it is working properly.
Adjust microphone sensitivity: You can adjust the microphone sensitivity in the audio settings to reduce background noise or feedback.
Get Help: If the problem persists, contact Microsoft support or Esmond Service Centre for further assistance.