If you’re having issues with the Wi-Fi on your Surface Pro not working, there are several troubleshooting steps you can try to fix the problem. Here are some steps you can follow:
Restart the Surface Pro: Sometimes, a simple restart can fix the Wi-Fi issue. Turn off your Surface Pro, wait for a few seconds, and then turn it back on.
Check the Wi-Fi connection: Make sure that your Surface Pro is connected to the Wi-Fi network. Go to the Wi-Fi settings and check that the network is available and that you have entered the correct password.
Check the airplane mode: Make sure that airplane mode is turned off. Swipe from the right side of the screen to open the Action Center, and click on the airplane mode button to turn it off.
Check the Wi-Fi adapter driver: An outdated or corrupted Wi-Fi adapter driver can cause the Wi-Fi issue. Go to the Device Manager and check if there is any yellow exclamation mark next to the Wi-Fi adapter driver. If yes, update or reinstall the driver.
Reset the network adapter: Sometimes resetting the network adapter can fix the Wi-Fi issue. Go to the Command Prompt, and type “netsh winsock reset” and press Enter. Then type “netsh int ip reset” and press Enter. Finally, type “ipconfig /release” and press Enter, followed by “ipconfig /renew” and press Enter.
Disable and enable Wi-Fi: Sometimes, disabling and enabling the Wi-Fi can fix the issue. Go to the Wi-Fi settings, click on the Wi-Fi network, and click on the Disable button. Wait for a few seconds, and then click on the Enable button.
Change the Wi-Fi channel: Interference from other Wi-Fi networks can cause the Wi-Fi issue. Go to the router settings and change the Wi-Fi channel to a less congested one.
If none of these steps work, you may need to take your Surface Pro to Esmond Service center for diagnosis and repair.