最后更新:
您的企业在新加坡需要可靠的IT支持合作伙伴吗？无论您是正在成长的中小企业还是大型企业，我们都能提供快速、安全、可扩展的IT支持服务，并根据您的业务需求量身定制，从远程服务台支持到全天候24/7 IT管理。
| 服务 | 描述 |
|---|---|
| 笔记本电脑、MacBook 和 Surface Pro 维修 | 为商务笔记本电脑、平板电脑及其他设备提供快速可靠的硬件维修服务。经认证的技术人员可最大限度地减少停机时间，并在关键维修期间提供备用设备。 |
| 音视频和闭路电视安装及支持 | 为办公室提供专业的音视频设备、视频会议工具和强大的闭路电视监控系统安装和维护服务。 |
| 网络安全服务 | 全方位保护，包括网络安全审计、防火墙管理、反恶意软件解决方案、VPN实施、员工安全培训和实时威胁响应。 |
| 防火墙和服务器管理 | 安装、配置和维护企业级防火墙和服务器（Windows/Linux/云），确保最大限度的安全性和运行效率。 |
| 托管 IT 服务和支持台 | 提供全面的外包 IT 支持，采用可预测的固定费率套餐，包括远程故障排除、现场访问、战略 IT 咨询（虚拟首席信息官）和专门的服务台协助。 |
| 支持包 | 预估价格（新加坡元） |
|---|---|
| 基本IT支持 | 每用户每月$50至$80 |
| 标准IT支持 | 每用户每月$80至$150 。 |
| 高级/全天候 IT 支持 | 每用户每月$150至$300以上 |
我们的基础IT支持套餐非常适合需要在标准营业时间内获得可靠的日常技术支持的中小型企业。
包含内容：
最适合：
用户数少于 50 人的中小企业，希望获得价格合理、可预测的 IT 支持，而无需现场服务。
价格（新加坡元）：
每用户每月约$50至$80
100人以上用户可享受批量折扣（最高可享20%折扣）
我们的标准商业IT支持服务提供均衡的远程和现场协助，专为需要定期技术维护的成长型企业量身定制。
包含内容：
最适合：
需要定期现场支持和远程协助的公司，非常适合办公网络、设备和终端用户计算设备。
定价：
每用户每月约$80至$150 。
或者按设备计费，每台设备每年约$180 （每月约$15 ）。
（用户数量超过100人的组织可享受折扣价）
我们的高级企业 IT 支持服务专为需要最大限度正常运行时间、全面安全保障和战略性 IT 管理以及 24×7 全天候支持的企业而设计。
包含内容：
最适合：
需要强大、全天候支持、高水平战略咨询和安全管理的大型企业和公司。
定价：
每用户每月约$150至$300以上（可根据复杂程度和规模提供定制方案）
新加坡各地的企业都信赖我们，将他们的关键IT需求托付给我们。原因如下：
✅ 15 年以上行业经验：在为新加坡的中小企业、大型企业和政府关联公司管理 IT 方面拥有丰富的经验。
✅可靠且安全的解决方案：强大的网络安全措施，保护您的企业免受不断演变的威胁。
✅灵活可扩展的方案：服务旨在与您的业务无缝增长。
✅新加坡本地支持：快速、覆盖全岛的技术人员派遣确保最短停机时间。
✅透明定价：清晰、可预测的定价，无隐藏费用——根据您的业务需求量身定制。
Had a battery alert warning this morning on my HP Spectre laptop. Ran a battery test and the capacity is only left with 23% despite component test shows Passed. HP support ask me to calibrate the battery which is a very lengthy and tedious procedure and it does not solve the original battery issue of degraded capacity. HP Support also need time (the whole day also never get back to me) to check for stocks and price. I just need a faster clean fix to this issue i.e. simply replace the battery. Searched the Internet and found Esmond Service Centre with good reviews. Fast response and helpful advice. They transferred the battery to the branch at MidView in 2 hours and changed my battery within 30 to 40mins when I was on-site. Price was competitive compared to other quotes I got and also purchased the extended warranty for 1 year for $48. They also provided after sales customer service when I asked about my chargers. Not like some shops who will ignore you after the purchase. Great service and will look for them in future if I need to repair my laptop.
Highly experienced, customer focus, general great at what they're doing which servicing and repairing computer. I went there to change battery for my lap top and was highly impressed by their good technical, reasonal pricing, ease of doing business and friendliness of front desk staffs. They found something else ; ie the cooling system that required attentive alertedmet the issue via WA prompting recommending solutions and cosing. It was easy to make decision with transparent transaction. Job was done very quickly originally supposed to take 30 mins with the addition task it took another 20 mins which iscceptable a we were able to waiting relaxing while having a coffee in the multitude of F&B outlets in this mall. My laptop was very well serviced and repair and within my original estimated budget. Super happy with Esmond for their great capability and professionalism. victor who attended to us was a bit quiet but nonetheless was able to communicate important info clearly to me. Keep it up Esmond
I recently sent my laptop to Esmond Service Center at Alexandra Retail Centre for a battery replacement, internal cleaning, and full reformatting service, and I am very satisfied with the overall experience. From the start, the staff were professional, patient, and clear in explaining the diagnosis and recommended work. They provided transparent pricing upfront, with no hidden charges. The turnaround time was reasonable, and I was kept informed of the progress throughout. After servicing, my laptop feels almost like new. The battery performance has improved significantly, the system runs much smoother after reformatting, and the internal cleaning has clearly helped with performance and heat management. Overall, the service was efficient, reliable, and professionally handled. I would not hesitate to recommend Esmond Service Center at Alexandra Retail Centre to anyone looking for trustworthy and competent laptop servicing.
Sent my iMac in for a screen replacement and had a very positive experience with Esmond Service Centre. Customer service was responsive and patient throughout the process, and they kept me updated clearly. Repair was completed quickly and the iMac is working well again. They also showed me photos of the internal dust buildup and explained the recommended servicing transparently, which I appreciated as someone not familiar with repairs. Overall, a smooth and reassuring experience. Thank you for the professional service!
The whole process was smooth and professional. From their website interface, WhatsApp chat, to the repairing time and process, everything was easy and convenient for me. They are very friendly in the chat as well and were very clear with their instructions and quotations. Their warranty duration is amazing as well. Definitely will come back here again if I need anything repaired again. And of course, laptop feels good as new. Edit: Thanks for cleaning my screen! I appreciate the extra servicee
5/5 experience and service Appreciate the prompt responses! It was easy to book an appointment / timeslot because they are very approachable. It's an introvert-friendly experience. I like how direct and straightforward the process and advices/quotations were. I'm a big fan of that. Was also my first time finding a service to replace my laptop battery, and I'm so glad to have found them. Will definitely come back again for further assistance. 😄
请将设备送到新明或亚历山大的 Esmond 服务中心 — 免费检测，维修从 $65 起，许多可在 1–2 小时内完成。
