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Perlukan rakan kongsi sokongan IT yang boleh dipercayai untuk perniagaan anda di Singapura? Sama ada anda PKS yang sedang berkembang atau perusahaan besar, kami menyediakan perkhidmatan sokongan IT yang pantas, selamat dan boleh diskala yang disesuaikan dengan keperluan perniagaan anda, daripada sokongan meja bantuan jarak jauh hingga pengurusan IT penuh 24/7.
Sokongan IT perniagaan Pusat Perkhidmatan Esmond di Singapura merangkumi pembaikan komputer riba, MacBook dan Surface Pro, persediaan AV dan CCTV, keselamatan siber, pengurusan tembok api dan pelayan, serta perkhidmatan IT yang diuruskan sepenuhnya dan meja sokongan. Disokong oleh pengalaman lebih 15 tahun, kami menawarkan perkhidmatan kepada PKS, perusahaan besar dan syarikat berkaitan kerajaan di seluruh pulau.
| Perkhidmatan | Penerangan |
|---|---|
| Pembaikan Komputer Riba, MacBook & Surface Pro | Pembaikan perkakasan yang cepat dan andal untuk komputer riba, tablet dan peranti perniagaan. Juruteknik bertauliah meminimumkan masa henti dan menawarkan pinjaman peranti semasa pembaikan kritikal. |
| Persediaan & Sokongan AV dan CCTV | Pemasangan dan penyelenggaraan profesional untuk persediaan audio-visual pejabat, alat persidangan video dan sistem pengawasan CCTV yang mantap. |
| Perkhidmatan Keselamatan Siber | Perlindungan spektrum penuh termasuk audit keselamatan siber, pengurusan tembok api, penyelesaian anti-perisian hasad, pelaksanaan VPN, latihan keselamatan pekerja dan tindak balas ancaman masa nyata. |
| Pengurusan Firewall & Pelayan | Pemasangan, konfigurasi dan penyelenggaraan firewall dan pelayan peringkat perusahaan (Windows/Linux/awan), memastikan keselamatan maksimum dan kecekapan operasi. |
| Meja Perkhidmatan & Sokongan IT Terurus | Sokongan IT penyumberan luar yang komprehensif dengan pakej kadar tetap yang boleh diramal, menyediakan penyelesaian masalah jarak jauh, lawatan di tapak, perundingan IT strategik (vCIO) dan bantuan meja bantuan khusus. |
Pusat Khidmat Esmond menawarkan tiga pakej sokongan IT terurus bulanan di Singapura: Asas pada harga S $50 –S $80 setiap pengguna/bulan untuk PKS, Standard pada harga S $80 –S $150 untuk perniagaan yang sedang berkembang yang memerlukan lawatan di tapak dan Premium 24×7 pada harga S $150 –S $300 + setiap pengguna/bulan untuk perusahaan yang memerlukan sokongan, keselamatan dan pengurusan IT strategik sepanjang masa.
| Pakej Sokongan | Anggaran Harga (SGD) |
|---|---|
| Sokongan IT Asas | S $50 – S $80 setiap pengguna/bulan |
| Sokongan IT Standard | S $80 – S $150 setiap pengguna/bulan |
| Sokongan IT Premium/24×7 | S $150 – S $300 + setiap pengguna/bulan |
Pakej Sokongan IT Asas kami sesuai untuk perniagaan kecil dan sederhana yang memerlukan sokongan teknikal harian yang andal semasa waktu perniagaan standard.
Apa yang Termasuk:
Terbaik Untuk:
PKS dengan pengguna di bawah 50 orang yang mahukan sokongan IT yang berpatutan dan boleh diramal tanpa memerlukan perkhidmatan di lokasi.
Harga (SGD):
~S $50 – S $80 setiap pengguna/bulan
Diskaun volum tersedia untuk 100+ pengguna (diskaun sehingga 20%)
Sokongan IT Perniagaan Standard kami menawarkan bantuan jarak jauh dan di lokasi yang seimbang yang disesuaikan untuk perniagaan yang sedang berkembang yang memerlukan penyelenggaraan teknikal yang kerap.
Apa yang Termasuk:
Terbaik Untuk:
Syarikat yang memerlukan sokongan di lokasi secara berkala di samping bantuan jarak jauh, sesuai untuk rangkaian pejabat, peralatan dan peranti pengkomputeran pengguna akhir.
Harga:
~S $80 – S $150 setiap pengguna/bulan
atau ~S $180 setiap peranti/tahun (~S $15 /bulan) untuk harga berasaskan peranti
(kadar diskaun tersedia untuk organisasi dengan 100+ pengguna)
Sokongan IT Perniagaan Premium kami direka untuk perusahaan yang memerlukan masa operasi maksimum, keselamatan yang komprehensif dan pengurusan IT strategik dengan sokongan 24×7.
Apa yang Termasuk:
Terbaik Untuk:
Perusahaan dan perniagaan besar yang memerlukan sokongan yang mantap, sepanjang masa dengan perundingan strategik peringkat tinggi dan pengurusan keselamatan.
Harga:
~S $150 – S $300 + setiap pengguna/bulan (pelan tersuai tersedia berdasarkan kerumitan dan skala)
Perniagaan di seluruh Singapura mempercayai kami untuk keperluan IT kritikal mereka. Inilah sebabnya:
✅ 15+ Tahun Pengalaman Industri: Kepakaran terbukti dalam mengurus IT untuk PKS, perusahaan dan syarikat berkaitan kerajaan di seluruh Singapura.
✅ Penyelesaian yang Boleh Dipercayai & Selamat: Langkah-langkah keselamatan siber yang mantap melindungi perniagaan anda daripada ancaman yang sentiasa berubah.
✅ Pelan Fleksibel & Boleh Diskala: Perkhidmatan direka untuk berkembang dengan lancar seiring dengan perniagaan anda.
✅ Sokongan Tempatan Singapura: Penghantaran juruteknik yang pantas dan ke seluruh pulau memastikan masa henti yang minimum.
✅ Penetapan Harga Telus: Penetapan harga yang jelas dan boleh diramal tanpa caj tersembunyi—disesuaikan dengan keperluan perniagaan anda.
Had a battery alert warning this morning on my HP Spectre laptop. Ran a battery test and the capacity is only left with 23% despite component test shows Passed. HP support ask me to calibrate the battery which is a very lengthy and tedious procedure and it does not solve the original battery issue of degraded capacity. HP Support also need time (the whole day also never get back to me) to check for stocks and price. I just need a faster clean fix to this issue i.e. simply replace the battery. Searched the Internet and found Esmond Service Centre with good reviews. Fast response and helpful advice. They transferred the battery to the branch at MidView in 2 hours and changed my battery within 30 to 40mins when I was on-site. Price was competitive compared to other quotes I got and also purchased the extended warranty for 1 year for $48. They also provided after sales customer service when I asked about my chargers. Not like some shops who will ignore you after the purchase. Great service and will look for them in future if I need to repair my laptop.
Highly experienced, customer focus, general great at what they're doing which servicing and repairing computer. I went there to change battery for my lap top and was highly impressed by their good technical, reasonal pricing, ease of doing business and friendliness of front desk staffs. They found something else ; ie the cooling system that required attentive alertedmet the issue via WA prompting recommending solutions and cosing. It was easy to make decision with transparent transaction. Job was done very quickly originally supposed to take 30 mins with the addition task it took another 20 mins which iscceptable a we were able to waiting relaxing while having a coffee in the multitude of F&B outlets in this mall. My laptop was very well serviced and repair and within my original estimated budget. Super happy with Esmond for their great capability and professionalism. victor who attended to us was a bit quiet but nonetheless was able to communicate important info clearly to me. Keep it up Esmond
I recently sent my laptop to Esmond Service Center at Alexandra Retail Centre for a battery replacement, internal cleaning, and full reformatting service, and I am very satisfied with the overall experience. From the start, the staff were professional, patient, and clear in explaining the diagnosis and recommended work. They provided transparent pricing upfront, with no hidden charges. The turnaround time was reasonable, and I was kept informed of the progress throughout. After servicing, my laptop feels almost like new. The battery performance has improved significantly, the system runs much smoother after reformatting, and the internal cleaning has clearly helped with performance and heat management. Overall, the service was efficient, reliable, and professionally handled. I would not hesitate to recommend Esmond Service Center at Alexandra Retail Centre to anyone looking for trustworthy and competent laptop servicing.
Sent my iMac in for a screen replacement and had a very positive experience with Esmond Service Centre. Customer service was responsive and patient throughout the process, and they kept me updated clearly. Repair was completed quickly and the iMac is working well again. They also showed me photos of the internal dust buildup and explained the recommended servicing transparently, which I appreciated as someone not familiar with repairs. Overall, a smooth and reassuring experience. Thank you for the professional service!
The whole process was smooth and professional. From their website interface, WhatsApp chat, to the repairing time and process, everything was easy and convenient for me. They are very friendly in the chat as well and were very clear with their instructions and quotations. Their warranty duration is amazing as well. Definitely will come back here again if I need anything repaired again. And of course, laptop feels good as new. Edit: Thanks for cleaning my screen! I appreciate the extra servicee
5/5 experience and service Appreciate the prompt responses! It was easy to book an appointment / timeslot because they are very approachable. It's an introvert-friendly experience. I like how direct and straightforward the process and advices/quotations were. I'm a big fan of that. Was also my first time finding a service to replace my laptop battery, and I'm so glad to have found them. Will definitely come back again for further assistance. 😄
Bawa ke Esmond Service Centre di Sin Ming atau Alexandra — diagnostik percuma, pembaikan dari $65, kebanyakannya siap dalam 1–2 jam.