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Need a reliable IT support partner for your business in Singapore? Whether you’re a growing SME or a large enterprise, we provide fast, secure, and scalable IT support services tailored to your business needs, from remote helpdesk support to full 24/7 IT management.
Esmond Service Centre's business IT support in Singapore covers laptop, MacBook and Surface Pro repair, AV and CCTV setup, cybersecurity, firewall and server management, plus fully managed IT services and a support desk. Backed by 15+ years' experience, we serve SMEs, large enterprises and government-linked corporations island-wide.
| Services | Description |
|---|---|
| Laptop, MacBook & Surface Pro Repair | Quick and reliable hardware repairs for business laptops, tablets, and devices. Certified technicians minimize downtime and offer loaner devices during critical repairs. |
| AV and CCTV Setup & Support | Professional installation and maintenance for office audio-visual setups, video conferencing tools, and robust CCTV surveillance systems. |
| Cybersecurity Services | Full-spectrum protection including cybersecurity audits, firewall management, anti-malware solutions, VPN implementation, employee security training, and real-time threat response. |
| Firewall & Server Management | Installation, configuration, and maintenance of enterprise-level firewalls and servers (Windows/Linux/cloud), ensuring maximum security and operational efficiency. |
| Managed IT Services & Support Desk | Comprehensive outsourced IT support with predictable flat-rate packages, providing remote troubleshooting, onsite visits, strategic IT consulting (vCIO), and dedicated helpdesk assistance. |
Esmond Service Centre offers three monthly managed IT support packages in Singapore — Basic for SMEs, Standard for growing businesses needing onsite visits, and Premium 24×7 for enterprises requiring round-the-clock support, security and strategic IT management. Compare the plans below.
Our Basic IT Support package is ideal for small and medium businesses that need reliable day-to-day tech support during standard business hours.
Best For:
SMEs with under 50 users who want affordable, predictable IT support without needing onsite services.
Our Standard Business IT Support offers balanced remote and onsite assistance tailored for growing businesses needing regular technical maintenance.
Best For:
Companies requiring regular onsite support alongside remote assistance, ideal for office networks, equipment, and end-user computing devices.
Our Premium Business IT Support is designed for enterprises needing maximum uptime, comprehensive security, and strategic IT management with 24×7 support.
Best For:
Large enterprises and businesses requiring robust, round-the-clock support with high-level strategic consulting and security management.
Volume discounts available for organisations with 50 to 100+ users — contact us.
Businesses across Singapore trust us for their critical IT requirements. Here’s why:
✅ 15+ Years of Industry Experience: Proven expertise managing IT for SMEs, enterprises, and government-linked corporations across Singapore.
✅ Reliable & Secure Solutions: Robust cybersecurity measures protecting your business from evolving threats.
✅ Flexible & Scalable Plans: Services designed to grow seamlessly alongside your business.
✅ Local Singapore Support: Fast, island-wide technician dispatch ensures minimal downtime.
✅ Transparent Pricing: Clear, predictable pricing without hidden charges—tailored to your business needs.
Had a battery alert warning this morning on my HP Spectre laptop. Ran a battery test and the capacity is only left with 23% despite component test shows Passed. HP support ask me to calibrate the battery which is a very lengthy and tedious procedure and it does not solve the original battery issue of degraded capacity. HP Support also need time (the whole day also never get back to me) to check for stocks and price. I just need a faster clean fix to this issue i.e. simply replace the battery. Searched the Internet and found Esmond Service Centre with good reviews. Fast response and helpful advice. They transferred the battery to the branch at MidView in 2 hours and changed my battery within 30 to 40mins when I was on-site. Price was competitive compared to other quotes I got and also purchased the extended warranty for 1 year for $48. They also provided after sales customer service when I asked about my chargers. Not like some shops who will ignore you after the purchase. Great service and will look for them in future if I need to repair my laptop.
Highly experienced, customer focus, general great at what they're doing which servicing and repairing computer. I went there to change battery for my lap top and was highly impressed by their good technical, reasonal pricing, ease of doing business and friendliness of front desk staffs. They found something else ; ie the cooling system that required attentive alertedmet the issue via WA prompting recommending solutions and cosing. It was easy to make decision with transparent transaction. Job was done very quickly originally supposed to take 30 mins with the addition task it took another 20 mins which iscceptable a we were able to waiting relaxing while having a coffee in the multitude of F&B outlets in this mall. My laptop was very well serviced and repair and within my original estimated budget. Super happy with Esmond for their great capability and professionalism. victor who attended to us was a bit quiet but nonetheless was able to communicate important info clearly to me. Keep it up Esmond
I recently sent my laptop to Esmond Service Center at Alexandra Retail Centre for a battery replacement, internal cleaning, and full reformatting service, and I am very satisfied with the overall experience. From the start, the staff were professional, patient, and clear in explaining the diagnosis and recommended work. They provided transparent pricing upfront, with no hidden charges. The turnaround time was reasonable, and I was kept informed of the progress throughout. After servicing, my laptop feels almost like new. The battery performance has improved significantly, the system runs much smoother after reformatting, and the internal cleaning has clearly helped with performance and heat management. Overall, the service was efficient, reliable, and professionally handled. I would not hesitate to recommend Esmond Service Center at Alexandra Retail Centre to anyone looking for trustworthy and competent laptop servicing.
Sent my iMac in for a screen replacement and had a very positive experience with Esmond Service Centre. Customer service was responsive and patient throughout the process, and they kept me updated clearly. Repair was completed quickly and the iMac is working well again. They also showed me photos of the internal dust buildup and explained the recommended servicing transparently, which I appreciated as someone not familiar with repairs. Overall, a smooth and reassuring experience. Thank you for the professional service!
The whole process was smooth and professional. From their website interface, WhatsApp chat, to the repairing time and process, everything was easy and convenient for me. They are very friendly in the chat as well and were very clear with their instructions and quotations. Their warranty duration is amazing as well. Definitely will come back here again if I need anything repaired again. And of course, laptop feels good as new. Edit: Thanks for cleaning my screen! I appreciate the extra servicee
5/5 experience and service Appreciate the prompt responses! It was easy to book an appointment / timeslot because they are very approachable. It's an introvert-friendly experience. I like how direct and straightforward the process and advices/quotations were. I'm a big fan of that. Was also my first time finding a service to replace my laptop battery, and I'm so glad to have found them. Will definitely come back again for further assistance. 😄
Bring it to Esmond Service Centre at Sin Ming or Alexandra — free diagnostics, repairs from $65, many done in 1–2 hours.