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作为一家值得信赖的、经新加坡政府注册的ICT供应商，我们为教育部政府学校提供专业可靠的IT支持服务。从笔记本电脑、iPad、Chromebook到微软Surface的维修，我们经验丰富的技术人员确保最大限度地减少停机时间，保障教学活动的顺利进行。我们通过InvoiceNow平台开具便捷的电子发票，简化支付流程。
教育部公立学校需要专业、高效且值得信赖的信息通信技术（ICT）支持，以维持流畅的教学环境。我们专业的学校IT支持服务涵盖从快速设备维修到全面的现场协助等各个方面，确保教师和学生的日常教学活动顺利进行。
| 服务 | 我们提供的服务 |
|---|---|
| 注册供应商 | 完全符合教育部规定的信息通信技术服务提供商 |
| 笔记本电脑维修 | 电池更换、屏幕维修、硬件故障排除 |
| Chromebook维修 | 屏幕更换、键盘维修、电池保养 |
| iPad/平板电脑/微软Surface维修 | 快速修复碎屏、更换电池、硬件诊断 |
| 现场信息通信技术支持 | 我们可根据客户要求提供现场IT服务。 |
| 临时IT维修服务 | 信息通信技术经理可以申请一次性维修服务，无需签订合同。 |
| 经验丰富的ICT供应商 | 我们拥有数十年为教育部政府学校提供服务的经验，了解学校的ICT需求，并提供全面的解决方案。 |
| 支付 | 我们是经 AGD 注册的供应商，隶属于 Vendors@Gov，获授权开具电子发票和 InvoiceNow 请求，以实现无缝支付处理。 |
在选择学校IT支持服务商时，经验、可靠性和合规性至关重要。我们的ICT服务专为满足教育部学校的独特需求而量身定制，并拥有良好的业绩记录。
| 主要优势 | 对贵校的好处 |
|---|---|
| 教育部认可供应商 | 合规保障，让您安心无忧 |
| 快速响应时间 | 当日或次日维修服务 |
| 教育专长 | 在教育部学校系统方面拥有专业经验 |
| 透明且固定的定价 | 清晰、经济、可预测的服务成本 |
| 便捷的临时服务 | 灵活的支持，无需长期承诺 |
我们经验丰富的技术人员专精于教育部学校常用设备的维修。我们提供笔记本电脑、Chromebook、iPad 和微软 Surface 设备的专业维修服务，提供快速可靠的解决方案，确保课堂教学高效进行。
| 设备类型 | 常见维修问题 |
|---|---|
| 笔记本电脑维修 | 屏幕、电池、主板、键盘问题 |
| Chromebook维修 | 键盘更换、电池更换、显示屏维修 |
| iPad 和平板电脑维修 | 屏幕破裂、电池更换、操作系统问题 |
| 微软Surface维修 | 触摸屏维修、电池、硬件问题 |
我们深知学校IT环境的动态特性，因此提供便捷的现场服务和灵活的按需IT服务。无论是紧急情况还是日常维护，我们响应迅速的团队都随时准备确保信息通信技术（ICT）运行顺畅无阻。
| 支持选项 | 我们提供的服务 |
|---|---|
| 学校现场IT支持 | 技术人员将迅速派往贵校 |
| 临时IT维修请求 | 一次性即时维修，无需签订长期合同 |
| 远程故障排除 | 快速远程诊断紧急IT问题 |
| 预防性维护 | 定期检查以最大限度减少干扰 |
作为经 AGD 在 Vendors@Gov 注册的供应商，我们通过 InvoiceNow 和电子发票提供便捷安全的支付处理服务。我们流畅的开票流程让学校 IT 支出管理变得轻松无忧。
Had a battery alert warning this morning on my HP Spectre laptop. Ran a battery test and the capacity is only left with 23% despite component test shows Passed. HP support ask me to calibrate the battery which is a very lengthy and tedious procedure and it does not solve the original battery issue of degraded capacity. HP Support also need time (the whole day also never get back to me) to check for stocks and price. I just need a faster clean fix to this issue i.e. simply replace the battery. Searched the Internet and found Esmond Service Centre with good reviews. Fast response and helpful advice. They transferred the battery to the branch at MidView in 2 hours and changed my battery within 30 to 40mins when I was on-site. Price was competitive compared to other quotes I got and also purchased the extended warranty for 1 year for $48. They also provided after sales customer service when I asked about my chargers. Not like some shops who will ignore you after the purchase. Great service and will look for them in future if I need to repair my laptop.
Highly experienced, customer focus, general great at what they're doing which servicing and repairing computer. I went there to change battery for my lap top and was highly impressed by their good technical, reasonal pricing, ease of doing business and friendliness of front desk staffs. They found something else ; ie the cooling system that required attentive alertedmet the issue via WA prompting recommending solutions and cosing. It was easy to make decision with transparent transaction. Job was done very quickly originally supposed to take 30 mins with the addition task it took another 20 mins which iscceptable a we were able to waiting relaxing while having a coffee in the multitude of F&B outlets in this mall. My laptop was very well serviced and repair and within my original estimated budget. Super happy with Esmond for their great capability and professionalism. victor who attended to us was a bit quiet but nonetheless was able to communicate important info clearly to me. Keep it up Esmond
I recently sent my laptop to Esmond Service Center at Alexandra Retail Centre for a battery replacement, internal cleaning, and full reformatting service, and I am very satisfied with the overall experience. From the start, the staff were professional, patient, and clear in explaining the diagnosis and recommended work. They provided transparent pricing upfront, with no hidden charges. The turnaround time was reasonable, and I was kept informed of the progress throughout. After servicing, my laptop feels almost like new. The battery performance has improved significantly, the system runs much smoother after reformatting, and the internal cleaning has clearly helped with performance and heat management. Overall, the service was efficient, reliable, and professionally handled. I would not hesitate to recommend Esmond Service Center at Alexandra Retail Centre to anyone looking for trustworthy and competent laptop servicing.
Sent my iMac in for a screen replacement and had a very positive experience with Esmond Service Centre. Customer service was responsive and patient throughout the process, and they kept me updated clearly. Repair was completed quickly and the iMac is working well again. They also showed me photos of the internal dust buildup and explained the recommended servicing transparently, which I appreciated as someone not familiar with repairs. Overall, a smooth and reassuring experience. Thank you for the professional service!
The whole process was smooth and professional. From their website interface, WhatsApp chat, to the repairing time and process, everything was easy and convenient for me. They are very friendly in the chat as well and were very clear with their instructions and quotations. Their warranty duration is amazing as well. Definitely will come back here again if I need anything repaired again. And of course, laptop feels good as new. Edit: Thanks for cleaning my screen! I appreciate the extra servicee
5/5 experience and service Appreciate the prompt responses! It was easy to book an appointment / timeslot because they are very approachable. It's an introvert-friendly experience. I like how direct and straightforward the process and advices/quotations were. I'm a big fan of that. Was also my first time finding a service to replace my laptop battery, and I'm so glad to have found them. Will definitely come back again for further assistance. 😄
请将设备送到新明或亚历山大的 Esmond 服务中心 — 免费检测，维修从 $65 起，许多可在 1–2 小时内完成。
