Singapore’s Trusted Business IT Support
& Managed Services Partner

Our Basic IT Support package is ideal for small and medium businesses that need reliable day-to-day tech support during standard business hours.

What’s Included:

• 8×5 business hours helpdesk access (Monday to Friday)

• Unlimited remote troubleshooting and email/phone support

• Software updates, user account management, and basic issue resolution

• Onboarding assistance for new users or devices

Best For:
SMEs with under 50 users who want affordable, predictable IT support without needing onsite services.

Pricing (SGD):
~S$50 – S$80 per user/month
Volume discounts available for 100+ users (up to 20% off)

The Standard Support plan offers a mix of remote and onsite services, designed for businesses that require a more hands-on approach.

What’s Included:

• Everything in the Basic package, plus:

• Scheduled on-site technician visits

• Extended support hours (including weekends upon request)

• Faster response SLAs for business-critical issues

• Optional monthly health checks and reports

Best For:
Companies needing a blend of convenience and physical support for office networks, printers, desktops, and laptops.

Pricing (SGD):
~S$80 – S$150 per user/month
Or ~S$180 per device/year (~S$15/month) for device-based plans
Lower per-user cost for 100+ user organizations

Our Premium Support is a fully managed IT solution with 24×7 monitoring, fastest response times, and advanced protection features.

What’s Included:

• 24/7 helpdesk and emergency response

• Proactive monitoring, system alerts, and patch management

• Network security management (firewall, antivirus, backups)

• Assigned IT manager and SLA-based resolution

• Quarterly IT reviews, audits, and infrastructure planning

Best For:
Enterprises and mission-critical businesses that need maximum uptime, tight security, and expert strategic support.

Pricing (SGD):
~S$150 – S$300+ per user/month
Custom plans available based on team size and complexity