Our Experience as an (ASP) Authorized Service Provider
Recognized for our expertise, we are the Authorized Service Provider (ASP) for MSI (Micro StarInternational) and Actxa, a key wearable supplier for Singapore’s Health Promotion Board (HPB). Additionally, we serve as an authorized extended warranty service provider for leading insurance companies in Singapore.
Expand Your Brand’s After-Sales Support in Singapore
We collaborate with leading IT brands to deliver seamless after-sales support. For brands seeking a reliable Authorized Service Provider, we offer the expertise, infrastructure, and certified technicians to deliver seamless, high-quality after-sales support tailored to your requirements.
Partner with Us for After-Sales Excellence
Esmond Service Centre delivers brand-certified repairs, warranty management, and end-to-end logistics solutions for OEMs, IT brands, and enterprise clients. With a proven track record in after-sales excellence, we provide fast, reliable, and scalable service solutions tailored to industry leaders.
Designed for Brands & CustomerExcellence
Service Offering
Description
Certified Repair Services
Brand-trained and certified technicians ensuring precise diagnostics and Industry-Leading Repairs Standard.
Warranty & Non-Warranty Support
Seamless repair solutions for both warranty and non-warranty cases, providing continuous support to customers.
Rapid Turnaround Times
* Same-day or next business day service options to reduce downtime and maintain operational efficiency.
Integrated Warehousing & Logistics
Dedicated warehouse and in-house fleet enabling seamless parts distribution and service coverage across Singapore.
Tailored Support Agreements
Tailored service contracts to meet the unique needs of brands and their customers, ensuring personalized support.
Enterprise IT Support & Call Center Solutions
End-to-end outsourced support services, including remote troubleshooting, on-site repairs, and customer service solutions.
How can we establish an ASP partnership for after-sales service?
For brands seeking a trusted authorized service center or considering outsourcing laptop repair services in Singapore, we offer customized service agreements tailored to specific requirements. Submit the form on our Contact Us page to explore partnership opportunities.
How do you ensure brand consistency and quality in repairs?
Our brand-certified technicians are trained to meet OEM service standards, ensuring precise diagnostics, repairs, and component replacements. We strictly adhere to Service Level Agreements (SLAs) to maintain consistency, efficiency, and seamless after-sales support while upholding each brand’s reputation.
Do you have experience working with global IT brands?
Yes, we are an Authorized Service Provider for MSI (Micro-Star Interna- tional) and an approved extended warranty service provider for insur- ance companies in Singapore. With ongoing collaborations, we continue to expand partnerships with leading laptop manufacturers and OEMs seeking a reliable after-sales support partner.
What makes your service center a reliable Authorized Service Provider in Singapore?
As a recognized Authorized Service Provider (ASP) in Singapore, we have a proven track record in brand-certified repairs, warranty support, logistics, and enterprise IT solutions. Specializing in both in-warranty and out-of-warranty laptop, mobile device repairs, our expertise supports OEMs, IT brands, and enterprise clients with seamless after-sales solutions.
