What does "NEW" mean in your store? +
Products listed as new are brand new, unused items in their original packaging — laptops, accessories and smart furniture from manufacturers or authorised distributors, with the manufacturer's own warranty.
How do I know if a product is new or certified pre-owned? +
Every item in the store is either brand new or Certified Pre-Owned. WhatsApp the item you are interested in and we will tell you which it is, and what warranty it carries, before you order.
What is a "Certified Pre-Owned" product? +
Certified Pre-Owned products are previously owned items that have been professionally inspected, tested, and refurbished by our in-house technicians. Each unit undergoes a comprehensive functionality check and includes warranty coverage, offering dependable, like-new performance at a more affordable price.
Are Certified Pre-Owned laptops reliable? +
Yes. Every Certified Pre-Owned laptop is tested for hardware performance, battery health, display quality, and port functionality. We ensure that only fully functional devices are listed, and each unit includes a minimum of 30 days warranty for added trust and transparency.
What types of products can I buy online in Singapore from Esmond? +
We stock laptops, chargers and power adapters, fitness trackers, phone accessories and a standing desk, as either brand-new units or Certified Pre-Owned. WhatsApp the item you want and we will confirm which it is and what warranty it carries.
Do Certified Pre-Owned products come with a warranty? +
Yes. Every Certified Pre-Owned unit is professionally inspected and refurbished by our in-house technicians and includes warranty coverage, with a minimum of 30 days. Ask us on WhatsApp before you order and we will confirm the exact cover for that unit.
Is buying Certified Pre-Owned worth it instead of new? +
Certified Pre-Owned is worth it if you want like-new performance at a lower price. Each unit passes a comprehensive functionality check covering hardware, battery health, display and ports, and includes warranty coverage. If you prefer the latest specs and full original packaging, choose a “NEW” listing instead.
Can I get help choosing a laptop or buy it in person? +
Yes. Beyond our online store you can visit either of our 2 branches in Alexandra and Sin Ming for hands-on advice. As a 4.9-star rated centre, our team can help you compare new and Certified Pre-Owned options and confirm the right fit for your needs.
Where can I buy laptops and accessories online near me in Singapore? +
Order any item on WhatsApp and collect it at either of our 2 branches, in Alexandra and Sin Ming — both take walk-in customers — or ask us about delivery when you order. Both new and Certified Pre-Owned stock is available.