Repair Services

MOE School IT Support | Laptop & iPad Service

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As a trusted, Singapore Government-registered ICT vendor, we deliver professional and reliable school IT support specifically designed for MOE government schools. From laptop, iPad, Chromebook, to Microsoft Surface repairs, our experienced technicians ensure minimal downtime and uninterrupted educational operations. We issue convenient e-invoices via InvoiceNow, streamlining payment processing.

4.92,668+ reviews
16+ yrsexperience
Freediagnostics
2service centres
MOE School IT Support Singapore by an Esmond Service Centre specialist
A school laptop lies upside-down on a repair bench with its bottom cover removed and propped on edge behind it, exposing the flat battery pack, the copper heat pipe and the cooling fan, with a closed tablet on the bench beyond.

Comprehensive IT Repair Services for MOE Schools

Esmond Service Centre is a Singapore Government-registered, MOE-approved ICT vendor providing school IT support for MOE government schools. We repair laptops, Chromebooks, iPads, and Microsoft Surface devices on-site or in-centre, offer flexible ad-hoc service with no contract, and bill seamlessly via InvoiceNow under Vendors@Gov for hassle-free government payment.

ServiceWhat we Offer
Registered VendorFully compliant MOE-approved ICT provider
Laptop RepairBattery replacements, screen repairs, hardware troubleshooting
Chromebook RepairScreen replacements, keyboard repairs, battery servicing
iPad / Tablet / Microsoft Surface RepairsFast cracked screen repairs, battery replacements, hardware diagnostics
On-Site ICT SupportWe offer on-location IT servicing upon request.
Ad-Hoc IT Repair ServicesICT Managers can request one-time repairs with no contract required.
Experienced ICT VendorBacked by 16 years of hands-on repair experience, and by the school work shown in our client list below, we understand school ICT needs and deliver comprehensive solutions.
PaymentWe are an AGD registered vendor under Vendors@Gov, authorized to issue e-invoices and InvoiceNow requests for seamless payment processing.
A laptop logic board clamped under a stereo microscope while one gloved hand holds a fine hot-air nozzle over a small chip and the other steadies curved tweezers against the board edge.

Why Choose Esmond for MOE School IT Support in Singapore?

When selecting a provider for school IT support, experience, reliability, and compliance are critical. Our ICT services are specifically tailored to meet the unique requirements of MOE schools, backed by a proven track record.

Key StrengthsBenefits to Your School
MOE Approved VendorGuaranteed compliance and peace of mind
Rapid Response TimesSame-day or next-day repair services
Educational ExpertiseSpecialized experience with MOE school systems
Transparent & Fixed PricingClear, affordable, predictable service costs
Convenient Ad-Hoc ServicesFlexible support without long-term commitments
Three school devices in a row mid-repair: a tablet with its glass panel lifted on suction cups, a small clamshell laptop with its keyboard module lifted out, and a detachable tablet on its kickstand with the keyboard cover removed.

Reliable Laptop, Chromebook & Tablet Repairs for Schools

Our experienced technicians specialize in device repairs commonly used in MOE schools. We offer professional repairs for laptops, Chromebooks, iPads, and Microsoft Surface devices, delivering quick, reliable solutions to keep classrooms productive.

Device TypeCommon Repair Issues
Laptop RepairsScreen, battery, motherboard, keyboard issues
Chromebook RepairsKeyboard replacements, battery, display repairs
iPad & Tablet RepairsScreen cracks, battery replacement, OS problems
Microsoft Surface RepairsTouchscreen repairs, battery, hardware issues
An open field tool case on a classroom desk, its foam holding a row of precision screwdrivers, spudgers, opening picks, a small parts tin and a coiled anti-static wrist strap, with a closed laptop beside it.

On-Site & Ad-Hoc School IT Support

Understanding the dynamic nature of school IT environments, we offer both convenient on-site and flexible ad-hoc IT services. Whether an emergency or routine maintenance, our responsive team is ready to ensure seamless ICT operations.

Support OptionWhat We Provide
On-Site School IT SupportTechnicians dispatched promptly to your school
Ad-Hoc IT Repair RequestsImmediate one-time repairs, no ongoing contract
Remote TroubleshootingQuick remote diagnostics for urgent IT issues
Preventive MaintenanceRegular checks to minimize disruptions
Four closed laptops stand upright in the padded slots of a plain transport tray on a service counter while two hands slide a completely blank sheet into the clear sleeve on the end of the tray.

Seamless Payment Processing with InvoiceNow

As an AGD-registered vendor under Vendors@Gov, we facilitate streamlined and secure payment processing via InvoiceNow and e-invoices. Our seamless invoicing process makes managing school IT expenses hassle-free.

Four replacement parts laid out in a row from above: a thin dark screen panel, a flat black battery pack, a keyboard module with blank keys, and a 2.5-inch solid-state drive.

How Much Do School Device Repairs Cost?

School device repairs are billed at Esmond Service Centre's standard published rates, so an ICT Manager can budget before raising a purchase order. Every figure below is the rate we already publish on our own repair page for that job — follow any row for the model-by-model breakdown. Prices exclude 9% GST.

School device repairFrom (SGD)
Laptop screen replacementFr $186
Laptop battery replacement$86 – $186
Laptop keyboard replacementFr $186
Laptop SSD / hard disk replacementFr $148
Chromebook repairFr $148
iPad repairFr $65
Microsoft Surface repairFr $108
On-site call-out and whole-fleet servicingQuoted per school

Diagnosis and the quote are free, with no obligation. For a batch of devices, send us the list and the fault on each one and we will quote against it; the school settles by InvoiceNow once the work is approved.

Our Clients

Tell us what's wrong — free diagnosis, no obligation

Send us the symptom and we'll come back with what it likely is, what it will cost, and how long it will take. The diagnosis is free, and if we can't fix it, you pay nothing.

How can we contact you?
4.9★★★★★EXCELLENTbased on 2,668+ Google reviews across 2 branches
★★★★★
Had a battery alert warning this morning on my HP Spectre laptop. Ran a battery test and the capacity is only left with 23% despite component test shows Passed. HP support ask me to calibrate the battery which is a very lengthy and tedious procedure and it does not solve the original battery issue of degraded capacity. HP Support also need time (the whole day also never get back to me) to check for stocks and price. I just need a faster clean fix to this issue i.e. simply replace the battery. Searched the Internet and found Esmond Service Centre with good reviews. Fast response and helpful advice. They transferred the battery to the branch at MidView in 2 hours and changed my battery within 30 to 40mins when I was on-site. Price was competitive compared to other quotes I got and also purchased the extended warranty for 1 year for $48. They also provided after sales customer service when I asked about my chargers. Not like some shops who will ignore you after the purchase. Great service and will look for them in future if I need to repair my laptop.Read full reviewShow less
KK JacelynSin Ming · 4 weeks ago
★★★★★
Highly experienced, customer focus, general great at what they're doing which servicing and repairing computer. I went there to change battery for my lap top and was highly impressed by their good technical, reasonal pricing, ease of doing business and friendliness of front desk staffs. They found something else ; ie the cooling system that required attentive alertedmet the issue via WA prompting recommending solutions and cosing. It was easy to make decision with transparent transaction. Job was done very quickly originally supposed to take 30 mins with the addition task it took another 20 mins which iscceptable a we were able to waiting relaxing while having a coffee in the multitude of F&B outlets in this mall. My laptop was very well serviced and repair and within my original estimated budget. Super happy with Esmond for their great capability and professionalism. victor who attended to us was a bit quiet but nonetheless was able to communicate important info clearly to me. Keep it up EsmondRead full reviewShow less
SSam Goh SEAlexandra · 8 months ago
★★★★★
I recently sent my laptop to Esmond Service Center at Alexandra Retail Centre for a battery replacement, internal cleaning, and full reformatting service, and I am very satisfied with the overall experience. From the start, the staff were professional, patient, and clear in explaining the diagnosis and recommended work. They provided transparent pricing upfront, with no hidden charges. The turnaround time was reasonable, and I was kept informed of the progress throughout. After servicing, my laptop feels almost like new. The battery performance has improved significantly, the system runs much smoother after reformatting, and the internal cleaning has clearly helped with performance and heat management. Overall, the service was efficient, reliable, and professionally handled. I would not hesitate to recommend Esmond Service Center at Alexandra Retail Centre to anyone looking for trustworthy and competent laptop servicing.Read full reviewShow less
CChuen Chye TayAlexandra · 4 months ago
★★★★★
Sent my iMac in for a screen replacement and had a very positive experience with Esmond Service Centre. Customer service was responsive and patient throughout the process, and they kept me updated clearly. Repair was completed quickly and the iMac is working well again. They also showed me photos of the internal dust buildup and explained the recommended servicing transparently, which I appreciated as someone not familiar with repairs. Overall, a smooth and reassuring experience. Thank you for the professional service!Read full reviewShow less
WWendy AngSin Ming · 4 weeks ago
★★★★★
The whole process was smooth and professional. From their website interface, WhatsApp chat, to the repairing time and process, everything was easy and convenient for me. They are very friendly in the chat as well and were very clear with their instructions and quotations. Their warranty duration is amazing as well. Definitely will come back here again if I need anything repaired again. And of course, laptop feels good as new. Edit: Thanks for cleaning my screen! I appreciate the extra serviceeRead full reviewShow less
JJames LauSin Ming · 8 months ago
★★★★★
5/5 experience and service Appreciate the prompt responses! It was easy to book an appointment / timeslot because they are very approachable. It's an introvert-friendly experience. I like how direct and straightforward the process and advices/quotations were. I'm a big fan of that. Was also my first time finding a service to replace my laptop battery, and I'm so glad to have found them. Will definitely come back again for further assistance. 😄Read full reviewShow less
Ffatin nur aqilahAlexandra · 3 months ago

Frequently Asked Questions

Do you provide emergency IT repairs for MOE schools without a contract? +
Yes, we offer flexible ad-hoc school IT support for immediate repairs, with no long-term contracts required.
How quickly can your team respond to urgent repair requests? +
We typically provide same-day or next-business-day service, ensuring minimal disruption to your school's operations.
Are your technicians experienced with MOE-approved school devices? +
Absolutely. Our team has extensive experience repairing and supporting laptops, iPads, Chromebooks, and Microsoft Surface devices commonly used in MOE schools.
Can your technicians perform repairs on-site at the school premises? +
Yes, we offer prompt on-site ICT support to conveniently resolve device issues at your school location.
What payment methods do you offer for government schools? +
We offer streamlined InvoiceNow e-invoicing, authorized by Vendors@Gov, ensuring efficient and compliant payment processing.
What differentiates your IT support from other vendors serving MOE schools? +
Our extensive MOE-specific experience, rapid response times, flexible service options, and AGD compliance set us apart, making us a trusted school IT support provider.
Is Esmond Service Centre a registered government vendor for MOE schools? +
Yes. Esmond Service Centre is a Singapore Government-registered, MOE-approved ICT vendor, and an AGD-registered vendor under Vendors@Gov authorised to issue e-invoices and InvoiceNow requests. This gives schools guaranteed compliance and hassle-free government payment processing.
Which school devices can Esmond Service Centre repair? +
We repair laptops, Chromebooks, iPads, and Microsoft Surface devices used in MOE schools. Services cover battery replacements, screen repairs, keyboard repairs, cracked-screen fixes, and hardware diagnostics, either on-site or in-centre.
Do you charge for a quote or diagnostic on school devices? +
No. Our diagnostic and quote are genuinely free and come with no obligation. ICT Managers can request a one-time, no-contract repair, and you only proceed once you approve the transparent, fixed quote.
Where can a school get IT repairs done near them? +
Esmond Service Centre operates two branches in Singapore, at Alexandra and Sin Ming, and we also dispatch technicians on-site to your school. Contact us to arrange an in-centre drop-off or an on-location service visit.

Need expert help with your device?

Bring it to Esmond Service Centre at Sin Ming or Alexandra — free diagnostics, repairs from $65, many done in 1–2 hours.

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