Last updated:
As a trusted, Singapore Government-registered ICT vendor, we deliver professional and reliable school IT support specifically designed for MOE government schools. From laptop, iPad, Chromebook, to Microsoft Surface repairs, our experienced technicians ensure minimal downtime and uninterrupted educational operations. We issue convenient e-invoices via InvoiceNow, streamlining payment processing.
Esmond Service Centre is a Singapore Government-registered, MOE-approved ICT vendor providing school IT support for MOE government schools. We repair laptops, Chromebooks, iPads, and Microsoft Surface devices on-site or in-centre, offer flexible ad-hoc service with no contract, and bill seamlessly via InvoiceNow under Vendors@Gov for hassle-free government payment.
| Service | What we Offer |
|---|---|
| Registered Vendor | Fully compliant MOE-approved ICT provider |
| Laptop Repair | Battery replacements, screen repairs, hardware troubleshooting |
| Chromebook Repair | Screen replacements, keyboard repairs, battery servicing |
| iPad / Tablet / Microsoft Surface Repairs | Fast cracked screen repairs, battery replacements, hardware diagnostics |
| On-Site ICT Support | We offer on-location IT servicing upon request. |
| Ad-Hoc IT Repair Services | ICT Managers can request one-time repairs with no contract required. |
| Experienced ICT Vendor | With decades of experience servicing MOE government schools, we understand school ICT needs and deliver comprehensive solutions. |
| Payment | We are an AGD registered vendor under Vendors@Gov, authorized to issue e-invoices and InvoiceNow requests for seamless payment processing. |
When selecting a provider for school IT support, experience, reliability, and compliance are critical. Our ICT services are specifically tailored to meet the unique requirements of MOE schools, backed by a proven track record.
| Key Strengths | Benefits to Your School |
|---|---|
| MOE Approved Vendor | Guaranteed compliance and peace of mind |
| Rapid Response Times | Same-day or next-day repair services |
| Educational Expertise | Specialized experience with MOE school systems |
| Transparent & Fixed Pricing | Clear, affordable, predictable service costs |
| Convenient Ad-Hoc Services | Flexible support without long-term commitments |
Our experienced technicians specialize in device repairs commonly used in MOE schools. We offer professional repairs for laptops, Chromebooks, iPads, and Microsoft Surface devices, delivering quick, reliable solutions to keep classrooms productive.
| Device Type | Common Repair Issues |
|---|---|
| Laptop Repairs | Screen, battery, motherboard, keyboard issues |
| Chromebook Repairs | Keyboard replacements, battery, display repairs |
| iPad & Tablet Repairs | Screen cracks, battery replacement, OS problems |
| Microsoft Surface Repairs | Touchscreen repairs, battery, hardware issues |
Understanding the dynamic nature of school IT environments, we offer both convenient on-site and flexible ad-hoc IT services. Whether an emergency or routine maintenance, our responsive team is ready to ensure seamless ICT operations.
| Support Option | What We Provide |
|---|---|
| On-Site School IT Support | Technicians dispatched promptly to your school |
| Ad-Hoc IT Repair Requests | Immediate one-time repairs, no ongoing contract |
| Remote Troubleshooting | Quick remote diagnostics for urgent IT issues |
| Preventive Maintenance | Regular checks to minimize disruptions |
As an AGD-registered vendor under Vendors@Gov, we facilitate streamlined and secure payment processing via InvoiceNow and e-invoices. Our seamless invoicing process makes managing school IT expenses hassle-free.
Had a battery alert warning this morning on my HP Spectre laptop. Ran a battery test and the capacity is only left with 23% despite component test shows Passed. HP support ask me to calibrate the battery which is a very lengthy and tedious procedure and it does not solve the original battery issue of degraded capacity. HP Support also need time (the whole day also never get back to me) to check for stocks and price. I just need a faster clean fix to this issue i.e. simply replace the battery. Searched the Internet and found Esmond Service Centre with good reviews. Fast response and helpful advice. They transferred the battery to the branch at MidView in 2 hours and changed my battery within 30 to 40mins when I was on-site. Price was competitive compared to other quotes I got and also purchased the extended warranty for 1 year for $48. They also provided after sales customer service when I asked about my chargers. Not like some shops who will ignore you after the purchase. Great service and will look for them in future if I need to repair my laptop.
Highly experienced, customer focus, general great at what they're doing which servicing and repairing computer. I went there to change battery for my lap top and was highly impressed by their good technical, reasonal pricing, ease of doing business and friendliness of front desk staffs. They found something else ; ie the cooling system that required attentive alertedmet the issue via WA prompting recommending solutions and cosing. It was easy to make decision with transparent transaction. Job was done very quickly originally supposed to take 30 mins with the addition task it took another 20 mins which iscceptable a we were able to waiting relaxing while having a coffee in the multitude of F&B outlets in this mall. My laptop was very well serviced and repair and within my original estimated budget. Super happy with Esmond for their great capability and professionalism. victor who attended to us was a bit quiet but nonetheless was able to communicate important info clearly to me. Keep it up Esmond
I recently sent my laptop to Esmond Service Center at Alexandra Retail Centre for a battery replacement, internal cleaning, and full reformatting service, and I am very satisfied with the overall experience. From the start, the staff were professional, patient, and clear in explaining the diagnosis and recommended work. They provided transparent pricing upfront, with no hidden charges. The turnaround time was reasonable, and I was kept informed of the progress throughout. After servicing, my laptop feels almost like new. The battery performance has improved significantly, the system runs much smoother after reformatting, and the internal cleaning has clearly helped with performance and heat management. Overall, the service was efficient, reliable, and professionally handled. I would not hesitate to recommend Esmond Service Center at Alexandra Retail Centre to anyone looking for trustworthy and competent laptop servicing.
Sent my iMac in for a screen replacement and had a very positive experience with Esmond Service Centre. Customer service was responsive and patient throughout the process, and they kept me updated clearly. Repair was completed quickly and the iMac is working well again. They also showed me photos of the internal dust buildup and explained the recommended servicing transparently, which I appreciated as someone not familiar with repairs. Overall, a smooth and reassuring experience. Thank you for the professional service!
The whole process was smooth and professional. From their website interface, WhatsApp chat, to the repairing time and process, everything was easy and convenient for me. They are very friendly in the chat as well and were very clear with their instructions and quotations. Their warranty duration is amazing as well. Definitely will come back here again if I need anything repaired again. And of course, laptop feels good as new. Edit: Thanks for cleaning my screen! I appreciate the extra servicee
5/5 experience and service Appreciate the prompt responses! It was easy to book an appointment / timeslot because they are very approachable. It's an introvert-friendly experience. I like how direct and straightforward the process and advices/quotations were. I'm a big fan of that. Was also my first time finding a service to replace my laptop battery, and I'm so glad to have found them. Will definitely come back again for further assistance. 😄
Bring it to Esmond Service Centre at Sin Ming or Alexandra — free diagnostics, repairs from $65, many done in 1–2 hours.