Need reliable support from an HP service centre in Singapore? Knowing where to find authorized repairs and drop-off points can save significant time when your HP device needs attention. This detailed 2025 guide covers official service locations, hotline contacts, warranty checks, and third-party repair alternatives for HP laptops, desktops, and printers.
HP maintains an official service center in Singapore and has authorized drop-off points across the island for your convenience. The main HP Service Centre is at Henderson Road, while HP Authorized Service Drop-off Points (operated by HP partner ATRiX) are located in several popular malls.
Service Centre / Drop-off Location | Address | Operating Hours |
---|---|---|
HP Service Centre (Main) – Henderson Rd | 221 Henderson Road, #06-13 Henderson Building, Singapore 159557 Use Lift 3 or 4 | Mon–Fri: 9:00am–6:00pm Sat: 9:00am–1:00pm (Omen & Spectre support) Sun/Public Hol: Closed |
AMK Hub (Atrix drop-off) | 53 Ang Mo Kio Ave 3, #B1-58, Singapore 569933 | Daily: 11:00am–8:00pm |
JEM (Atrix drop-off) | 50 Jurong Gateway Rd, #04-38, Singapore 609690 | Daily: 11:00am–9:00pm |
NEX (Atrix drop-off) | 23 Serangoon Central, #02-51 NEX, Singapore 556083 | Daily: 11:00am–8:00pm |
Junction 8 (Atrix drop-off) | 9 Bishan Place, #02-36/37, Singapore 579837 | Daily: 11:00am–9:00pm |
Causeway Point (Atrix drop-off) | 1 Woodlands Square, #03-14, Singapore 738099 | Daily: 11:00am–9:00pm |
Funan Mall (Atrix drop-off) | 107 North Bridge Rd, #B2-35 Funan, Singapore 179105 | Daily: 11:00am–8:00pm |
Jurong Point (Atrix drop-off) | 1 Jurong West Central 2, #B1-15, Singapore 648886 | Daily: 11:00am–9:00pm |
One Holland Village (Atrix drop-off) | 7 Holland Village Way, #02-02, Singapore 275748 | Daily: 11:00am–8:00pm |
Paya Lebar Quarter (Atrix drop-off) | 10 Paya Lebar Rd, #B1-31 PLQ Mall, Singapore 409057 | Daily: 11:00am–9:00pm |
Tampines Mall (Atrix drop-off) | 4 Tampines Central 5, #03-06, Singapore 529510 | Daily: 11:00am–9:00pm |
Tampines 1 (Atrix drop-off) | 10 Tampines Central 1, #03-13, Singapore 529536 | Daily: 11:00am–9:00pm |
VivoCity (Atrix drop-off) | 1 HarbourFront Walk, #B1-21 VivoCity, Singapore 098585 | Daily: 11:00am–8:00pm |
Note: The main HP Service Centre at Henderson handles repairs and part replacements directly. The mall-based locations are authorized drop-off points – you can leave your HP device there, and it will be forwarded to the service centre technicians for repair. This makes it convenient to get support without traveling across the island. Always remember to back up your data (for PCs) and remove any accessories or ink cartridges (for printers) before dropping off your device.
Need assistance or have a question about your HP device? HP Singapore offers multiple contact channels for support:
Tip: Always have your HP product's serial number ready. It's typically found under the laptop, behind printers, or via HP Support Assistant on your PC. Note down any case ID during support for easier follow-up.
It’s important to know when the service centres are open so you can plan your visit or drop-off. Here’s a quick overview of the main HP Service Centre at Henderson:
Day | HP Service Centre (Henderson) Hours |
---|---|
Monday | 9:00am – 6:00pm |
Tuesday | 9:00am – 6:00pm |
Wednesday | 9:00am – 6:00pm |
Thursday | 9:00am – 6:00pm |
Friday | 9:00am – 6:00pm |
Saturday | 9:00am – 1:00pm (Only for Omen & Spectre premium support) |
Sunday | Closed |
Public Holidays | Closed |
Main Centre: Walk-ins accepted. Last registration is usually by 5:30pm on weekdays. Saturday service is exclusive to Omen and Spectre users.
Drop-off Locations: Authorized mall-based drop-off points are open daily, typically from 11:00am to 8:00/9:00pm, including weekends. Ideal if you can’t visit the main centre during weekdays.
Reminder: Check with HP support before visiting on/around public holidays. Service hours may vary, and calling ahead ensures the right parts or support team are available for your needs.
Not sure if your HP device is still under warranty? Here’s a step-by-step guide to check it online. This helps you determine if you qualify for free repair support:
Pro Tip: If you have the HP Support Assistant app on your laptop, go to “My Dashboard” → “Warranty” to view the current status instantly.
Registering your HP device ensures HP has the correct purchase date and your contact info. This helps avoid warranty disputes and speeds up support processes.
Tip: If your HP device was bought months after manufacturing, registering your purchase date can correct an inaccurately short warranty period in HP’s system.
Note: Most HP products can be registered online — including laptops, printers, and accessories. If registration fails, you can contact HP support or upload your proof of purchase manually.
The HP Service Centre in Singapore supports a wide range of products for both consumer and business use. Below are the main categories of services offered:
Category | Models / Products | Service Highlights |
---|---|---|
HP Laptops and Notebooks | Pavilion, ENVY, EliteBook, ProBook, Spectre, Omen, Victus | Diagnostics, SSD/RAM upgrades, battery & screen replacement, boot issues Omen & Spectre enjoy Saturday support |
HP Desktops and Workstations | Pavilion Desktops, HP All-in-One PCs, HP Z-series Workstations | GPU/RAM upgrades, software reloads, power & overheating fixes |
HP Printers (Inkjet & Laser) | DeskJet, ENVY, OfficeJet, LaserJet | Paper jams, poor print quality, feeder/scanner issues Remove cartridges before sending |
HP Tablets, Monitors & Accessories | Older HP tablets, monitors, docks, keyboards, projectors | Warranty repairs or replacements depending on support policy |
Important Notes If your device is under warranty, hardware defects are usually repaired at no cost. If out of warranty, you’ll receive a quotation before any paid repairs proceed You can also purchase official spare parts like batteries or chargers directly at the service centre In short, if your device has an HP logo and was purchased in Singapore, chances are it’s eligible for support through HP's official network. Their technicians are equipped to handle everything from basic fixes to complex business-grade repairs.
With well-placed service centres, drop-off points across the island, and multiple ways to get support, HP users in Singapore are in good hands. Whether you're dealing with a faulty printer or a laptop that just won’t start, there’s a clear path to getting help fast.
As a reminder:
If your HP device is still under warranty, official HP centres offer free diagnosis and repair for eligible hardware issues. But if your device is out of warranty, you don’t have to worry.
For expired warranty repairs, you can still get fast and reliable support from trusted third-party repair providers in Singapore. One such option is Esmond Service Centre — a well-reviewed local repair centre with expertise in HP laptops, desktops, and accessories.
We handle everything from screen replacements, battery swaps, charging port issues to logic board repairs for older HP models. While we're not HP-authorised, many customers choose us for our honest diagnostics, fast turnaround, and cost-effective service — especially when official warranty coverage has ended.
Still holding onto your HP laptop but past warranty? Click here to explore repair options at Esmond Service Centre today.
We're here to help you extend the life of your device — because sometimes, all it takes is the right technician at the right place.
Whether you need official HP warranty service or fast out-of-warranty repairs, Singapore provides excellent options. For warranty-covered repairs, visit the official HP Service Centre at Henderson or drop your device at ATRiX-authorized points. For affordable, quick, and reliable out-of-warranty solutions, Esmond Service Centre remains a top choice among Singaporeans.
Mon to Fri : 10:00am - 7:00pm
Sat : 10:00am - 3:00pm
Closed on Sunday and PH