Customer receiving tech support at an HP-style service desk in Singapore with laptop and printer in view

HP Service Centres in Singapore (2025 Guide)

Need reliable support from an HP service centre in Singapore? Knowing where to find authorized repairs and drop-off points can save significant time when your HP device needs attention. This detailed 2025 guide covers official service locations, hotline contacts, warranty checks, and third-party repair alternatives for HP laptops, desktops, and printers.

HP Service Centre Locations in Singapore 🇸🇬

HP maintains an official service center in Singapore and has authorized drop-off points across the island for your convenience. The main HP Service Centre is at Henderson Road, while HP Authorized Service Drop-off Points (operated by HP partner ATRiX) are located in several popular malls.

Service Centre / Drop-off LocationAddressOperating Hours
HP Service Centre (Main) – Henderson Rd221 Henderson Road, #06-13 Henderson Building, Singapore 159557
Use Lift 3 or 4
Mon–Fri: 9:00am–6:00pm
Sat: 9:00am–1:00pm (Omen & Spectre support)
Sun/Public Hol: Closed
AMK Hub (Atrix drop-off)53 Ang Mo Kio Ave 3, #B1-58, Singapore 569933Daily: 11:00am–8:00pm
JEM (Atrix drop-off)50 Jurong Gateway Rd, #04-38, Singapore 609690Daily: 11:00am–9:00pm
NEX (Atrix drop-off)23 Serangoon Central, #02-51 NEX, Singapore 556083Daily: 11:00am–8:00pm
Junction 8 (Atrix drop-off)9 Bishan Place, #02-36/37, Singapore 579837Daily: 11:00am–9:00pm
Causeway Point (Atrix drop-off)1 Woodlands Square, #03-14, Singapore 738099Daily: 11:00am–9:00pm
Funan Mall (Atrix drop-off)107 North Bridge Rd, #B2-35 Funan, Singapore 179105Daily: 11:00am–8:00pm
Jurong Point (Atrix drop-off)1 Jurong West Central 2, #B1-15, Singapore 648886Daily: 11:00am–9:00pm
One Holland Village (Atrix drop-off)7 Holland Village Way, #02-02, Singapore 275748Daily: 11:00am–8:00pm
Paya Lebar Quarter (Atrix drop-off)10 Paya Lebar Rd, #B1-31 PLQ Mall, Singapore 409057Daily: 11:00am–9:00pm
Tampines Mall (Atrix drop-off)4 Tampines Central 5, #03-06, Singapore 529510Daily: 11:00am–9:00pm
Tampines 1 (Atrix drop-off)10 Tampines Central 1, #03-13, Singapore 529536Daily: 11:00am–9:00pm
VivoCity (Atrix drop-off)1 HarbourFront Walk, #B1-21 VivoCity, Singapore 098585Daily: 11:00am–8:00pm

Note: The main HP Service Centre at Henderson handles repairs and part replacements directly. The mall-based locations are authorized drop-off points – you can leave your HP device there, and it will be forwarded to the service centre technicians for repair. This makes it convenient to get support without traveling across the island. Always remember to back up your data (for PCs) and remove any accessories or ink cartridges (for printers) before dropping off your device.

HP Singapore Hotline and Contact Options ☎️

Need assistance or have a question about your HP device? HP Singapore offers multiple contact channels for support:

  • HP Support Hotline (Singapore): Call +65 6272 5300 for technical support and service inquiries (Mon–Fri, 8:30am–5:30pm).
  • Toll-Free Sales/General Enquiries: 1800-278-0182 (Home) or 1800-278-1968 (Business).
  • WhatsApp Support: Message +65 3129 2755 for post-sales support, or +65 3129 2625 for sales inquiries.
  • Online Chat and Support Portal: Visit support.hp.com to live chat, email, or log a case.
  • HP Support Assistant App: Use this app (pre-installed on HP laptops) to check warranty, run diagnostics, or contact HP.

Tip: Always have your HP product's serial number ready. It's typically found under the laptop, behind printers, or via HP Support Assistant on your PC. Note down any case ID during support for easier follow-up.

HP Service Centre Operating Hours

It’s important to know when the service centres are open so you can plan your visit or drop-off. Here’s a quick overview of the main HP Service Centre at Henderson:

DayHP Service Centre (Henderson) Hours
Monday9:00am – 6:00pm
Tuesday9:00am – 6:00pm
Wednesday9:00am – 6:00pm
Thursday9:00am – 6:00pm
Friday9:00am – 6:00pm
Saturday9:00am – 1:00pm
(Only for Omen & Spectre premium support)
SundayClosed
Public HolidaysClosed

Main Centre: Walk-ins accepted. Last registration is usually by 5:30pm on weekdays. Saturday service is exclusive to Omen and Spectre users.

Drop-off Locations: Authorized mall-based drop-off points are open daily, typically from 11:00am to 8:00/9:00pm, including weekends. Ideal if you can’t visit the main centre during weekdays.

Reminder: Check with HP support before visiting on/around public holidays. Service hours may vary, and calling ahead ensures the right parts or support team are available for your needs.

HP Warranty Check: How to Check Your HP Warranty Status 🔍

Not sure if your HP device is still under warranty? Here’s a step-by-step guide to check it online. This helps you determine if you qualify for free repair support:

  1. Find Your Serial Number: Look for the serial number on:
    • Bottom of your HP laptop or inside battery compartment
    • Back or inside panel of your HP printer
    • Via software – use the HP Support Assistant or HP System Information app on Windows
  2. Go to HP Warranty Check Page: Visit support.hp.com/checkwarranty and select your region as Singapore.
  3. Enter Serial Number: Input your HP device’s serial number (and product number, if asked). Choose to check a single or multiple products.
  4. View Warranty Status: Click “Submit” to see if your product is:
    • In Warranty: Shows remaining coverage and end date
    • Out of Warranty: Offers options for paid repair or warranty extension
  5. Match with Proof of Purchase: If your result looks incorrect (e.g., expired too early), HP may allow you to submit a receipt to adjust your warranty period.

Pro Tip: If you have the HP Support Assistant app on your laptop, go to “My Dashboard” → “Warranty” to view the current status instantly.

How to Register Your HP Product for Warranty 📝

Registering your HP device ensures HP has the correct purchase date and your contact info. This helps avoid warranty disputes and speeds up support processes.

  1. Visit HP’s Product Registration Page: Go to register.hp.com and choose your region (Singapore). Alternatively, search for “Register HP product Singapore” via Google.
  2. Sign In or Continue as Guest: Use your HP account, or continue without logging in. Creating an account allows you to manage multiple devices more easily.
  3. Enter Product Details: Provide the serial number, model/product number, and your date of purchase. HP may auto-detect your product once you input the serial number.
  4. Provide Personal Information: Fill in your name, email, and contact number. Ensure your email is accurate — HP will email you a confirmation of registration.
  5. Submit and Save Confirmation: After submitting the form, you’ll receive a confirmation on-screen and via email. Save this for your records.

Tip: If your HP device was bought months after manufacturing, registering your purchase date can correct an inaccurately short warranty period in HP’s system.

Note: Most HP products can be registered online — including laptops, printers, and accessories. If registration fails, you can contact HP support or upload your proof of purchase manually.

Types of HP Services Provided 🖨️💻

The HP Service Centre in Singapore supports a wide range of products for both consumer and business use. Below are the main categories of services offered:

CategoryModels / ProductsService Highlights
HP Laptops and NotebooksPavilion, ENVY, EliteBook, ProBook, Spectre, Omen, VictusDiagnostics, SSD/RAM upgrades, battery & screen replacement, boot issues
Omen & Spectre enjoy Saturday support
HP Desktops and WorkstationsPavilion Desktops, HP All-in-One PCs, HP Z-series WorkstationsGPU/RAM upgrades, software reloads, power & overheating fixes
HP Printers (Inkjet & Laser)DeskJet, ENVY, OfficeJet, LaserJetPaper jams, poor print quality, feeder/scanner issues
Remove cartridges before sending
HP Tablets, Monitors & AccessoriesOlder HP tablets, monitors, docks, keyboards, projectorsWarranty repairs or replacements depending on support policy
 

Important Notes If your device is under warranty, hardware defects are usually repaired at no cost. If out of warranty, you’ll receive a quotation before any paid repairs proceed You can also purchase official spare parts like batteries or chargers directly at the service centre In short, if your device has an HP logo and was purchased in Singapore, chances are it’s eligible for support through HP's official network. Their technicians are equipped to handle everything from basic fixes to complex business-grade repairs.

Getting the Most from HP Service in SG (And Beyond)

With well-placed service centres, drop-off points across the island, and multiple ways to get support, HP users in Singapore are in good hands. Whether you're dealing with a faulty printer or a laptop that just won’t start, there’s a clear path to getting help fast.

As a reminder:

  • Check your warranty status online before visiting
  • Back up your data and remove any sensitive accessories before drop-off
  • Call ahead if you're planning a visit around weekends or public holidays

If your HP device is still under warranty, official HP centres offer free diagnosis and repair for eligible hardware issues. But if your device is out of warranty, you don’t have to worry.

For expired warranty repairs, you can still get fast and reliable support from trusted third-party repair providers in Singapore. One such option is Esmond Service Centre — a well-reviewed local repair centre with expertise in HP laptops, desktops, and accessories.

We handle everything from screen replacements, battery swaps, charging port issues to logic board repairs for older HP models. While we're not HP-authorised, many customers choose us for our honest diagnostics, fast turnaround, and cost-effective service — especially when official warranty coverage has ended.

Still holding onto your HP laptop but past warranty? Click here to explore repair options at Esmond Service Centre today.

We're here to help you extend the life of your device — because sometimes, all it takes is the right technician at the right place.

Choosing the Right HP Service Centre in Singapore

Whether you need official HP warranty service or fast out-of-warranty repairs, Singapore provides excellent options. For warranty-covered repairs, visit the official HP Service Centre at Henderson or drop your device at ATRiX-authorized points. For affordable, quick, and reliable out-of-warranty solutions, Esmond Service Centre remains a top choice among Singaporeans.

Esmond Service Centre logo – IT repair and computer service provider in Singapore
Reviewed and published by Esmond Service Centre, on April 26, 2024

Frequently asked question

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Where is the official HP service centre located in Singapore?

The main HP service centre in Singapore is located at 221 Henderson Road, #06-13 Henderson Building. It handles repairs for HP laptops, desktops, and printers. You can also find several authorized drop-off points across major malls for added convenience.
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Can I walk into an HP Singapore service centre without booking?

Yes, walk-ins are allowed at the HP service centre during operating hours. No appointment is needed, but it's recommended to call ahead to check part availability or peak times.
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How do I contact HP customer support in Singapore?

You can reach HP Singapore support by calling +65 6272 5300 for technical issues. For WhatsApp support, message +65 3129 2755. Both channels can help with repairs, warranty checks, and service requests.
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What should I bring when visiting an HP repair centre in Singapore?

Bring your HP device, proof of purchase (if under warranty), and a note of the serial number. For printers, remove cartridges before visiting. Always back up your data beforehand.
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Does HP service centre repair laptops out of warranty in Singapore?

Yes, the HP service centre provides repair services for out-of-warranty laptops and printers. You will receive a cost estimate before proceeding with any paid repairs.
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Where can I fix my HP laptop in Singapore if the warranty has expired?

If your HP warranty has expired, you can still get expert support at the HP service centre or visit trusted third-party providers like Esmond Service Centre, which offers affordable HP laptop repairs in Singapore.
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