What does "NEW" mean in your store? +
Products marked as “NEW” are brand new, unused items in their original packaging. These include laptops, accessories, and smart furniture sourced directly from manufacturers or authorized distributors, ensuring full warranty coverage and the latest specifications.
How do I know if a product is new or certified pre-owned? +
Each product listing is clearly marked with a “NEW” or “CERTIFIED PRE-OWNED” label. You’ll also find detailed descriptions and warranty terms in every listing, helping you make an informed decision based on your needs and budget.
What is a "Certified Pre-Owned" product? +
Certified Pre-Owned products are previously owned items that have been professionally inspected, tested, and refurbished by our in-house technicians. Each unit undergoes a comprehensive functionality check and includes warranty coverage, offering dependable, like-new performance at a more affordable price.
Are Certified Pre-Owned laptops reliable? +
Yes. Every Certified Pre-Owned laptop is tested for hardware performance, battery health, display quality, and port functionality. We ensure that only fully functional devices are listed, and each unit includes a minimum of 30 days warranty for added trust and transparency.
What types of products can I buy online in Singapore from Esmond? +
We stock laptops, accessories such as chargers, and smart furniture, available as either brand-new units or Certified Pre-Owned. Every item is clearly labelled and listed with its warranty terms so you can match it to your needs and budget.
Do Certified Pre-Owned products come with a warranty? +
Yes. Every Certified Pre-Owned unit is professionally inspected and refurbished by our in-house technicians and includes warranty coverage, with a minimum of 30 days. Each listing shows its exact warranty terms so you know what is covered before you buy.
Is buying Certified Pre-Owned worth it instead of new? +
Certified Pre-Owned is worth it if you want like-new performance at a lower price. Each unit passes a comprehensive functionality check covering hardware, battery health, display and ports, and includes warranty coverage. If you prefer the latest specs and full original packaging, choose a “NEW” listing instead.
Can I get help choosing a laptop or buy it in person? +
Yes. Beyond our online store you can visit either of our 2 branches in Alexandra and Sin Ming for hands-on advice. As a 4.9-star rated centre, our team can help you compare new and Certified Pre-Owned options and confirm the right fit for your needs.
Where can I buy laptops and accessories online near me in Singapore? +
You can shop our full range online and have items delivered, or pick up and get advice at either of our 2 branches in Alexandra and Sin Ming. Both new and Certified Pre-Owned stock is available, each clearly labelled with its warranty terms.