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Branch — Alexandra

Laptop Repair at Alexandra –
Esmond Service Centre (ARC)

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Need a laptop repair in the Alexandra / Labrador Park area? Our Alexandra branch at Alexandra Retail Centre (ARC) fixes laptops, MacBooks and desktops on-site — with free diagnostics, a 90-day workmanship warranty and most repairs completed in 1–2 hours.

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4.9★2,668+ reviews
16+ yrsexperience
Freediagnostics
2service centres
A smiling Esmond Service Centre staff member in a white branded tee holds an open dark grey laptop with both hands, its screen turned away from the camera, against a plain white background.
A pair of bare hands lowers a closed slim laptop, lid down and flat, onto a plain grey mat on a repair bench, with a coiled anti-static wrist strap, an empty steel parts tray, a plastic pry tool and a small screwdriver laid out beside it.

Laptop & Computer Repair at Our Alexandra Branch

Our Alexandra branch sits inside Alexandra Retail Centre (ARC), a short walk from Labrador Park MRT and minutes from Queenstown, Telok Blangah and the wider south-west. It is one of two Esmond Service Centre locations in Singapore, and the team here handles the full range of laptop and computer work — cracked screens, swollen batteries, failed keyboards, liquid damage, slow performance, virus and Windows issues, data recovery and motherboard-level repairs. Bring your device in for a free assessment and we will explain exactly what is wrong and what it costs before any work begins.

Esmond Service Centre — Alexandra

Alexandra Retail Centre (ARC)

460 Alexandra Road, #02-39, Singapore 119963

Nearest MRT
Labrador Park MRT (CC27) — 3 mins walk from Exit A
WhatsApp
(65) 8828 8180
By Bus
51, 57, 61, 93, 97, 97E, 100, 120, 166, 175, 408, 963, 963E and 96 — 1 min walk from bus stop B1 5049
Opening Hours
Mon to Fri : 10:00am - 7:00pm
Sat : 10:00am - 3:00pm
Closed on Sunday and PH
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A flat overhead view of four laptop parts laid out in a row on a dark bench mat: a bare display panel lying dark and switched off, a flat black battery pack, a keyboard assembly seen from its plain metal underside with no keys showing, and a small solid-state drive card, each with its own ribbon tail folded out.

What We Repair at Alexandra (and Typical Prices)

These are starting prices at the Alexandra branch, and they are the same at Sin Ming — the branch you choose changes the trip, not the bill. Your free diagnostic confirms the exact figure for your model before any work begins, with no hidden fees. Every brand we take in at this counter is listed on our main laptop repair Singapore page.

Bring the model number if you can find it — it is what lets the counter check parts stock while you wait. Where to find your laptop's brand and model number →

Common ServiceStarting From ($SGD)
Laptop Screen ReplacementFrom $186
Laptop Battery Replacement$86 - $286
Laptop Keyboard ReplacementFr $186
MacBook RepairFrom $65
Virus Removal / OS Reinstallation$65
Data Recovery (Software)$90 - $380
Motherboard Repair (Standard Laptop)$158 - $390
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Prices are before GST (9% is added at payment).

If you can see or feel a bulge, stop first. Unplug the charger and shut the laptop down, and do not keep using it — not even briefly to back up files. Do not press, puncture or try to flatten the bulge, and do not open the laptop to pull the cell out yourself. Rest it somewhere cool, hard and non-combustible, then bring it in. Our guide explains why: what causes a bloated laptop battery.

Brands We Service at Alexandra

As an Apple Independent Repair Provider (IRP) and an MSI Authorised Service Provider, our Alexandra technicians service every major laptop brand:

A closed slim laptop zipped into a plain dark padded sleeve, carried at the side in one hand along a bright covered walkway beside a plain glass balustrade, the walkway empty and the daylight beyond it thrown out of focus.

How to Get to Our Alexandra Branch

We are on level 2 of Alexandra Retail Centre (ARC), which is well connected by MRT and bus:

Alexandra or Sin Ming? Alexandra is the Circle Line branch — Labrador Park (CC27), on level 2 of Alexandra Retail Centre — so it is the shorter trip from Queenstown, Telok Blangah and the rest of the south-west. Sin Ming, our headquarters, is at Midview City off the Thomson–East Coast Line at Bright Hill (TE7) and is closer from Bishan, Thomson and Ang Mo Kio. Both branches publish the same prices and the same 90-day workmanship warranty, so pick whichever you can reach fastest: our Sin Ming (Midview City) branch.

A closed slim laptop rests wiped clean on a pale stone counter beside a folded grey microfibre cloth, with the removed old battery pack lying in a plain steel tray next to it, its silver pouch cell visibly ballooned above the flat of the tray, and a padded sleeve waiting behind.

Why Customers Choose the Alexandra Branch

Prefer to check first? Get a free repair quote online or WhatsApp us your laptop model and the issue, and we will give you a clearer estimate before you come down.

4.9★★★★★EXCELLENT — based on 2,668+ Google reviews across 2 branches
★★★★★
Had a battery alert warning this morning on my HP Spectre laptop. Ran a battery test and the capacity is only left with 23% despite component test shows Passed. HP support ask me to calibrate the battery which is a very lengthy and tedious procedure and it does not solve the original battery issue of degraded capacity. HP Support also need time (the whole day also never get back to me) to check for stocks and price. I just need a faster clean fix to this issue i.e. simply replace the battery. Searched the Internet and found Esmond Service Centre with good reviews. Fast response and helpful advice. They transferred the battery to the branch at MidView in 2 hours and changed my battery within 30 to 40mins when I was on-site. Price was competitive compared to other quotes I got and also purchased the extended warranty for 1 year for $48. They also provided after sales customer service when I asked about my chargers. Not like some shops who will ignore you after the purchase. Great service and will look for them in future if I need to repair my laptop.Read full reviewShow less
KK JacelynSin Ming · 4 weeks ago
★★★★★
Highly experienced, customer focus, general great at what they're doing which servicing and repairing computer. I went there to change battery for my lap top and was highly impressed by their good technical, reasonal pricing, ease of doing business and friendliness of front desk staffs. They found something else ; ie the cooling system that required attentive alertedmet the issue via WA prompting recommending solutions and cosing. It was easy to make decision with transparent transaction. Job was done very quickly originally supposed to take 30 mins with the addition task it took another 20 mins which iscceptable a we were able to waiting relaxing while having a coffee in the multitude of F&B outlets in this mall. My laptop was very well serviced and repair and within my original estimated budget. Super happy with Esmond for their great capability and professionalism. victor who attended to us was a bit quiet but nonetheless was able to communicate important info clearly to me. Keep it up EsmondRead full reviewShow less
SSam Goh SEAlexandra · 8 months ago
★★★★★
I recently sent my laptop to Esmond Service Center at Alexandra Retail Centre for a battery replacement, internal cleaning, and full reformatting service, and I am very satisfied with the overall experience. From the start, the staff were professional, patient, and clear in explaining the diagnosis and recommended work. They provided transparent pricing upfront, with no hidden charges. The turnaround time was reasonable, and I was kept informed of the progress throughout. After servicing, my laptop feels almost like new. The battery performance has improved significantly, the system runs much smoother after reformatting, and the internal cleaning has clearly helped with performance and heat management. Overall, the service was efficient, reliable, and professionally handled. I would not hesitate to recommend Esmond Service Center at Alexandra Retail Centre to anyone looking for trustworthy and competent laptop servicing.Read full reviewShow less
CChuen Chye TayAlexandra · 4 months ago
★★★★★
Sent my iMac in for a screen replacement and had a very positive experience with Esmond Service Centre. Customer service was responsive and patient throughout the process, and they kept me updated clearly. Repair was completed quickly and the iMac is working well again. They also showed me photos of the internal dust buildup and explained the recommended servicing transparently, which I appreciated as someone not familiar with repairs. Overall, a smooth and reassuring experience. Thank you for the professional service!Read full reviewShow less
WWendy AngSin Ming · 4 weeks ago
★★★★★
The whole process was smooth and professional. From their website interface, WhatsApp chat, to the repairing time and process, everything was easy and convenient for me. They are very friendly in the chat as well and were very clear with their instructions and quotations. Their warranty duration is amazing as well. Definitely will come back here again if I need anything repaired again. And of course, laptop feels good as new. Edit: Thanks for cleaning my screen! I appreciate the extra serviceeRead full reviewShow less
JJames LauSin Ming · 8 months ago
★★★★★
5/5 experience and service Appreciate the prompt responses! It was easy to book an appointment / timeslot because they are very approachable. It's an introvert-friendly experience. I like how direct and straightforward the process and advices/quotations were. I'm a big fan of that. Was also my first time finding a service to replace my laptop battery, and I'm so glad to have found them. Will definitely come back again for further assistance. 😄Read full reviewShow less
Ffatin nur aqilahAlexandra · 3 months ago

Frequently Asked Questions

Where exactly is the Esmond Alexandra branch? +
We are at Alexandra Retail Centre (ARC), 460 Alexandra Road, #02-39, Singapore 119963 — about 3 minutes' walk from Labrador Park MRT (CC27), Exit A.
What are the Alexandra branch opening hours? +
Monday to Friday 10:00am–7:00pm and Saturday 10:00am–3:00pm. We are closed on Sundays and public holidays.
Do I need an appointment, or can I just walk in? +
You are welcome to walk in during opening hours for a free diagnostic. If you prefer, WhatsApp us first at (65) 8828 8180 so we can advise on parts availability and timing for your model.
How long does a laptop repair take at Alexandra? +
Most repairs — screens, batteries, keyboards and software issues — are completed within 1–2 hours. Motherboard-level work or data recovery can take longer, and we will tell you the expected timing during your free assessment.
Is the diagnostic really free? +
Yes. Diagnostics at our Alexandra branch are genuinely free and no-obligation. We tell you what is wrong and the exact price before any work starts, so there are no surprises.
Do you repair MacBooks at the Alexandra branch? +
Yes. Esmond Service Centre is an Apple Independent Repair Provider (IRP), so our Alexandra technicians repair MacBook Air and MacBook Pro — screens, batteries, keyboards, logic boards and more.
How much does a laptop repair cost here? +
Common starting prices are: screen replacement from $186, battery replacement from $86, keyboard from $186, and OS reinstallation $65. Your exact price is confirmed by the free diagnostic with no hidden fees.
Do repairs at Alexandra come with a warranty? +
Yes. Repairs carry a 90-day workmanship warranty, and SSD/RAM upgrades carry a 1-year warranty. Water-damage and software-only services are assessed case by case as outcomes cannot be guaranteed.
Is there parking or easy bus access at ARC? +
Yes. Alexandra Retail Centre has its own carpark, and buses 51, 57, 61, 93, 97, 97E, 100, 120, 166, 175, 408, 963, 963E and 96 stop at B1 5049, a 1-minute walk away.
Do you have another branch? +
Yes — we also have a Sin Ming (Midview City) branch at 24 Sin Ming Lane, #01-100. Choose whichever Esmond Service Centre location is more convenient for you.

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Need expert help with your device?

Bring it to Esmond Service Centre at Sin Ming or Alexandra — free diagnostics, repairs from $65, many done in 1–2 hours.

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