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Pusat Perkhidmatan Esmond ialah Penyedia Perkhidmatan Sah yang terkemuka di Singapura , dipercayai oleh jenama teknologi global, pengedar serantau, penanggung insurans dan perusahaan. Perkhidmatan komprehensif kami merangkumi pembaikan bertauliah, pengurusan jaminan, sokongan pelanggan label putih dan logistik hujung ke hujung, yang disesuaikan khusus untuk memenuhi keperluan unik jenama anda.
Pusat Servis Esmond ialah Penyedia Perkhidmatan Sah (ASP) Singapura untuk MSI dan Actxa, serta rakan kongsi jaminan lanjutan yang sah untuk syarikat insurans terkemuka dan Penyedia Pembaikan Bebas Apple. Jenama bergantung pada kami untuk pembaikan dalam jaminan dan di luar jaminan yang diperakui, logistik terbalik, pergudangan alat ganti dan sokongan pelanggan label putih di seluruh Singapura. Hantar borang Hubungan kami untuk meneroka perkongsian.
Diiktiraf atas kebolehpercayaan dan kepakaran teknikal kami, kami dengan bangganya bertindak sebagai Penyedia Perkhidmatan Sah (ASP) rasmi di Singapura untuk MSI (Micro-Star International) dan Actxa, penyedia teknologi boleh pakai utama untuk Lembaga Promosi Kesihatan (HPB) Singapura. Di samping itu, syarikat insurans terkemuka bergantung pada kami untuk pembaikan jaminan lanjutan yang sah dan pemenuhan tuntutan yang lancar.
Jenama yang Kami Layani Pada Masa Ini:
Apple
Bebas
Pembekal Pembaikan
MSI
ASP
Rakan kongsi
Actxa
ASP
Rakan kongsi
GainCity
Waranti Lanjutan
Rakan Kongsi Perkhidmatan
Jenama global dan serantau terkemuka bekerjasama dengan Esmond Service Centre untuk meluaskan keupayaan selepas jualan mereka dengan cekap dan berkesan. Sebagai Penyedia Perkhidmatan Sah yang berpengalaman di Singapura , kami menyediakan infrastruktur, kakitangan teknikal yang diperakui dan penyelesaian khusus yang diperlukan oleh jenama anda untuk memberikan khidmat pelanggan selepas jualan yang luar biasa.
Memilih Penyedia Perkhidmatan Sah yang betul di Singapura adalah penting untuk mengekalkan reputasi jenama dan kepuasan pelanggan anda. Dengan pengalaman luas, proses yang terbukti dan pasukan yang berdedikasi, kami menawarkan sokongan selepas jualan yang andal, boleh diskala dan diuruskan secara profesional kepada jenama.
| Tawaran Perkhidmatan | Penerangan |
|---|---|
| Perkhidmatan Pembaikan Bertauliah | Juruteknik terlatih jenama yang menyediakan diagnostik dan pembaikan tepat yang memenuhi piawaian Industri global. |
| Jaminan & Sokongan Tanpa Jaminan | Pengurusan profesional tuntutan jaminan, program jaminan lanjutan dan perkhidmatan bukan jaminan. |
| Masa Pemulihan Pantas | Pilihan pembaikan pada hari yang sama atau hari perniagaan berikutnya, memastikan masa henti minimum untuk pelanggan. |
| Pergudangan & Logistik Bersepadu | Logistik dalaman, pergudangan alat ganti dan logistik terbalik yang meliputi semua lokasi Singapura. |
| Perjanjian Sokongan Tersuai | Pelan perkhidmatan boleh suai yang direka khusus untuk diselaraskan dengan keperluan unik jenama anda. |
| Sokongan Pelanggan & Pusat Panggilan Label Putih | Penyelesaian sokongan pelanggan yang disumber luar sepenuhnya, termasuk penyelesaian masalah jarak jauh, operasi pusat panggilan berjenama dan penglibatan pelanggan yang komprehensif. |
Perkhidmatan logistik bersepadu kami memudahkan proses selepas jualan yang kompleks. Kami mengendalikan pengurusan logistik terbalik yang lengkap—daripada pemulangan pelanggan dan pembaikan peranti hinggalah penyimpanan dan pengedaran alat ganti—bagi memastikan tindak balas yang pantas dan masa pemulihan yang cekap di seluruh Singapura.
Selain pembaikan fizikal, kami menawarkan sokongan pelanggan label putih, yang membolehkan jenama anda memberikan pengalaman pelanggan yang lancar. Pakar sokongan terlatih kami mengendalikan penyelesaian masalah, pertanyaan jaminan dan bantuan teknikal, mewakili sepenuhnya suara dan piawaian jenama anda.
Kerjasama dengan Pusat Perkhidmatan Esmond sebagai Penyedia Perkhidmatan Sah anda di Singapura memberikan kelebihan yang ketara untuk jenama yang mencari kecemerlangan:
Had a battery alert warning this morning on my HP Spectre laptop. Ran a battery test and the capacity is only left with 23% despite component test shows Passed. HP support ask me to calibrate the battery which is a very lengthy and tedious procedure and it does not solve the original battery issue of degraded capacity. HP Support also need time (the whole day also never get back to me) to check for stocks and price. I just need a faster clean fix to this issue i.e. simply replace the battery. Searched the Internet and found Esmond Service Centre with good reviews. Fast response and helpful advice. They transferred the battery to the branch at MidView in 2 hours and changed my battery within 30 to 40mins when I was on-site. Price was competitive compared to other quotes I got and also purchased the extended warranty for 1 year for $48. They also provided after sales customer service when I asked about my chargers. Not like some shops who will ignore you after the purchase. Great service and will look for them in future if I need to repair my laptop.
Highly experienced, customer focus, general great at what they're doing which servicing and repairing computer. I went there to change battery for my lap top and was highly impressed by their good technical, reasonal pricing, ease of doing business and friendliness of front desk staffs. They found something else ; ie the cooling system that required attentive alertedmet the issue via WA prompting recommending solutions and cosing. It was easy to make decision with transparent transaction. Job was done very quickly originally supposed to take 30 mins with the addition task it took another 20 mins which iscceptable a we were able to waiting relaxing while having a coffee in the multitude of F&B outlets in this mall. My laptop was very well serviced and repair and within my original estimated budget. Super happy with Esmond for their great capability and professionalism. victor who attended to us was a bit quiet but nonetheless was able to communicate important info clearly to me. Keep it up Esmond
I recently sent my laptop to Esmond Service Center at Alexandra Retail Centre for a battery replacement, internal cleaning, and full reformatting service, and I am very satisfied with the overall experience. From the start, the staff were professional, patient, and clear in explaining the diagnosis and recommended work. They provided transparent pricing upfront, with no hidden charges. The turnaround time was reasonable, and I was kept informed of the progress throughout. After servicing, my laptop feels almost like new. The battery performance has improved significantly, the system runs much smoother after reformatting, and the internal cleaning has clearly helped with performance and heat management. Overall, the service was efficient, reliable, and professionally handled. I would not hesitate to recommend Esmond Service Center at Alexandra Retail Centre to anyone looking for trustworthy and competent laptop servicing.
Sent my iMac in for a screen replacement and had a very positive experience with Esmond Service Centre. Customer service was responsive and patient throughout the process, and they kept me updated clearly. Repair was completed quickly and the iMac is working well again. They also showed me photos of the internal dust buildup and explained the recommended servicing transparently, which I appreciated as someone not familiar with repairs. Overall, a smooth and reassuring experience. Thank you for the professional service!
The whole process was smooth and professional. From their website interface, WhatsApp chat, to the repairing time and process, everything was easy and convenient for me. They are very friendly in the chat as well and were very clear with their instructions and quotations. Their warranty duration is amazing as well. Definitely will come back here again if I need anything repaired again. And of course, laptop feels good as new. Edit: Thanks for cleaning my screen! I appreciate the extra servicee
5/5 experience and service Appreciate the prompt responses! It was easy to book an appointment / timeslot because they are very approachable. It's an introvert-friendly experience. I like how direct and straightforward the process and advices/quotations were. I'm a big fan of that. Was also my first time finding a service to replace my laptop battery, and I'm so glad to have found them. Will definitely come back again for further assistance. 😄
Bawa ke Esmond Service Centre di Sin Ming atau Alexandra — diagnostik percuma, pembaikan dari $65, kebanyakannya siap dalam 1–2 jam.