Kemas kini terakhir:
Pusat Servis Esmond ialah pusat servis MSI yang sah di Singapura, yang berdedikasi untuk menyediakan tuntutan jaminan yang komprehensif, penggantian alat ganti tulen dan perkhidmatan pembaikan yang mematuhi piawaian untuk komputer riba, desktop, konsol permainan, monitor dan banyak lagi MSI.
Pelanggan boleh menyemak sama ada peranti MSI mereka masih di bawah jaminan dan mengetahui tarikh akhir jaminan dengan mudah menggunakan kaedah berikut:
Untuk menyemak jaminan produk MSI anda, daftarkan peranti anda di Pusat Ahli MSI terlebih dahulu. Klik di sini untuk maklumat lanjut
Hantar mesej WhatsApp ke +65 8828 8180 dengan nombor siri komputer riba anda untuk mengesahkan sama ada peranti anda masih dalam jaminan. Perlukan bantuan untuk mencari nombor siri anda? Klik di sini.
Pusat Perkhidmatan Esmond
Untuk menuntut jaminan MSI anda di Pusat Servis Esmond, cari nombor siri peranti anda dahulu, kemudian kenal pasti masalahnya. WhatsApp +65 8828 8180 dengan nombor siri anda dan penerangan ringkas, atau hantarkan borang jaminan dalam talian kami. Pasukan kami akan mengesahkan status jaminan anda dan akan segera memberi respons dengan langkah seterusnya.
🔹 Komputer riba – Terletak di bahagian bawah komputer riba.
🔹 Konsol Genggam – Terletak di bahagian belakang konsol.
🔹 Monitor – Terletak di bahagian belakang monitor.
🔹 Meja Kerja – Terletak di bahagian belakang atau di bawah tapak.
🔹 PC Semua-dalam-Satu – Terletak di bahagian belakang PC.
Klik di sini untuk mencari nombor siri peranti MSI anda
Kenal pasti masalah dengan peranti MSI anda, seperti tidak dapat dihidupkan, skrin berkelip, kerosakan papan kekunci atau masalah sambungan WiFi.
Hantar mesej WhatsApp ke +65 8828 8180 dengan Nombor Siri anda dan penerangan ringkas tentang isu tersebut.
Contoh: "Hai Pusat Servis MSI, komputer riba MSI saya tidak dapat dihidupkan. Nombor Siri: K1234N01234. Terima kasih."
Lengkapkan borang dalam talian pantas kami dengan memberikan nombor siri peranti MSI anda dan huraikan secara ringkas isu anda. Pasukan kami akan mengesahkan status jaminan anda dan memberi respons dengan segera.
Penyerahan Peranti Komputer SahajaIsi borang servis monitor khusus kami, termasuk nombor siri dan butiran isu monitor anda. Kami akan mengesahkan perlindungan jaminan dan menghubungi anda dengan segera untuk langkah seterusnya.
Penyerahan Monitor MSI SahajaCari Anda
Nombor Siri MSI
Kenal pasti
Isu Jelas
Hubungi Kami
melalui WhatsApp
Hantar Dalam Talian
Borang Jaminan
Di Pusat Servis Esmond, diagnostik jaminan MSI biasanya mengambil masa 1 hingga 2 hari bekerja, tidak termasuk hari Sabtu, Ahad dan cuti umum. Jika kerosakan dikenal pasti dan alat ganti ada dalam stok, peranti anda biasanya sedia untuk diambil dalam tempoh masa yang sama; alat ganti yang tidak tersedia mungkin memerlukan masa tambahan untuk dipesan.
| Jenis Peranti | Garis Masa Diagnostik & Pembaikan |
|---|---|
| Komputer Riba / Desktop / PC Semua-dalam-Satu / Konsol Genggam | Pemeriksaan Diagnostik: 1 hingga 2 hari bekerja (tidak termasuk Sabtu, Ahad dan Cuti Umum) . Untuk masalah yang sekejap-sekejap atau kompleks, diagnosis mungkin mengambil masa yang lebih lama. |
| Pantau | Pemeriksaan Diagnostik: 1 hingga 2 hari bekerja (tidak termasuk Sabtu, Ahad dan Cuti Umum) setelah menerima monitor di pusat servis kami. |
🚀 Kami berusaha untuk menyediakan perkhidmatan jaminan MSI yang pantas dan cekap. Yakinlah, pasukan kami akan melakukan yang terbaik untuk menyelesaikan proses jaminan secepat mungkin.
Untuk membantu anda memahami pilihan logistik yang tersedia dengan jelas, sila rujuk jadual di bawah:
| Jenis Peranti | Tempoh Diagnostik & Pembaikan |
|---|---|
| Komputer riba | 🔹 Perkhidmatan di lokasi: Hanya tersedia untuk model komputer riba terpilih. Sila berikan nombor siri peranti anda untuk pengesahan. |
| Monitor / Desktop Trident | 🔹 Pengambilan & Penghantaran: Perkhidmatan pengambilan dan penghantaran percuma disediakan. |
| PC Semua-dalam-Satu / Konsol Genggam | 🔹 Hanya untuk dibawa masuk tanpa perlu menunggu: Peranti ini tidak layak untuk perkhidmatan di lokasi atau pengambilan dan penghantaran percuma. Jika pengambilan dan penghantaran diutamakan, yuran logistik dua hala sebanyak SGD $43.60 (termasuk 9% GST) akan dikenakan. Pembayaran mesti dibuat sebelum pengambilan peranti. |
Nota Penting:
Pusat servis MSI sah kami mematuhi sepenuhnya garis panduan jaminan rasmi MSI, yang meliputi:
| Jenis Peranti | Tempoh Diagnostik & Pembaikan |
|---|---|
| Komputer Riba / Konsol Permainan Genggam | ✅ Semua komponen perkakasan (skrin, papan kekunci, papan induk, kamera, dll.) |
| Desktop | ✅ Semua komponen perkakasan dalaman terhadap kecacatan pembuatan |
| Monitor | ✅ Masalah berkaitan kuasa (contohnya, tidak dapat dihidupkan) |
MSI menyediakan perlindungan jaminan untuk peranti yang berbeza dengan terma tertentu. Jadual di bawah menggariskan apa yang dilindungi vs apa yang tidak dilindungi di bawah jaminan rasmi MSI di Singapura untuk pelbagai kategori peranti:
| Jenis Peranti | Tempoh Diagnostik & Pembaikan |
|---|---|
| Komputer Riba / Konsol Permainan Genggam | ❌ Kerosakan tidak sengaja (skrin retak, jatuh, tumpahan cecair, hentaman) |
| Desktop | ❌ Kerosakan tidak sengaja (sarung retak, pengendalian salah) |
| Monitor | ❌ Kurang daripada 5 piksel mati |
Semak butiran penuh perlindungan jaminan MSI, termasuk apa yang dilindungi dan apa yang tidak, dengan mengklik di sini . Memahami jaminan anda memastikan proses servis yang lancar.
Had a battery alert warning this morning on my HP Spectre laptop. Ran a battery test and the capacity is only left with 23% despite component test shows Passed. HP support ask me to calibrate the battery which is a very lengthy and tedious procedure and it does not solve the original battery issue of degraded capacity. HP Support also need time (the whole day also never get back to me) to check for stocks and price. I just need a faster clean fix to this issue i.e. simply replace the battery. Searched the Internet and found Esmond Service Centre with good reviews. Fast response and helpful advice. They transferred the battery to the branch at MidView in 2 hours and changed my battery within 30 to 40mins when I was on-site. Price was competitive compared to other quotes I got and also purchased the extended warranty for 1 year for $48. They also provided after sales customer service when I asked about my chargers. Not like some shops who will ignore you after the purchase. Great service and will look for them in future if I need to repair my laptop.
Highly experienced, customer focus, general great at what they're doing which servicing and repairing computer. I went there to change battery for my lap top and was highly impressed by their good technical, reasonal pricing, ease of doing business and friendliness of front desk staffs. They found something else ; ie the cooling system that required attentive alertedmet the issue via WA prompting recommending solutions and cosing. It was easy to make decision with transparent transaction. Job was done very quickly originally supposed to take 30 mins with the addition task it took another 20 mins which iscceptable a we were able to waiting relaxing while having a coffee in the multitude of F&B outlets in this mall. My laptop was very well serviced and repair and within my original estimated budget. Super happy with Esmond for their great capability and professionalism. victor who attended to us was a bit quiet but nonetheless was able to communicate important info clearly to me. Keep it up Esmond
I recently sent my laptop to Esmond Service Center at Alexandra Retail Centre for a battery replacement, internal cleaning, and full reformatting service, and I am very satisfied with the overall experience. From the start, the staff were professional, patient, and clear in explaining the diagnosis and recommended work. They provided transparent pricing upfront, with no hidden charges. The turnaround time was reasonable, and I was kept informed of the progress throughout. After servicing, my laptop feels almost like new. The battery performance has improved significantly, the system runs much smoother after reformatting, and the internal cleaning has clearly helped with performance and heat management. Overall, the service was efficient, reliable, and professionally handled. I would not hesitate to recommend Esmond Service Center at Alexandra Retail Centre to anyone looking for trustworthy and competent laptop servicing.
Sent my iMac in for a screen replacement and had a very positive experience with Esmond Service Centre. Customer service was responsive and patient throughout the process, and they kept me updated clearly. Repair was completed quickly and the iMac is working well again. They also showed me photos of the internal dust buildup and explained the recommended servicing transparently, which I appreciated as someone not familiar with repairs. Overall, a smooth and reassuring experience. Thank you for the professional service!
The whole process was smooth and professional. From their website interface, WhatsApp chat, to the repairing time and process, everything was easy and convenient for me. They are very friendly in the chat as well and were very clear with their instructions and quotations. Their warranty duration is amazing as well. Definitely will come back here again if I need anything repaired again. And of course, laptop feels good as new. Edit: Thanks for cleaning my screen! I appreciate the extra servicee
5/5 experience and service Appreciate the prompt responses! It was easy to book an appointment / timeslot because they are very approachable. It's an introvert-friendly experience. I like how direct and straightforward the process and advices/quotations were. I'm a big fan of that. Was also my first time finding a service to replace my laptop battery, and I'm so glad to have found them. Will definitely come back again for further assistance. 😄
Bawa ke Esmond Service Centre di Sin Ming atau Alexandra — diagnostik percuma, pembaikan dari $65, kebanyakannya siap dalam 1–2 jam.