Xiaomi Service Center in Singapore – Official Locations & Repair Options

Xiaomi has established a strong presence in Singapore, with authorized service centers to support customers’ devices. Visiting an authorized Xiaomi service center in Singapore is the safest way to get repairs or warranty service, as these centers use genuine parts and trained technicians. Below we list all the officially recognized Xiaomi service centers in Singapore (authorized by Xiaomi Singapore), along with their full addresses, contact numbers and opening hours. We also introduce a reputable third-party repair option for Xiaomi laptops – while not authorized by Xiaomi, it can help with out-of-warranty notebook repairs.

As of 2025, Xiaomi Singapore operates official Exclusive Service Centers to handle repairs and support for products like smartphones, tablets, wearables, and AIoT devices. Customers should always use these authorized centers for in-warranty repairs or if they want the assurance of official service. Each center’s details are listed below:

• Xiaomi Exclusive Service Center – Lavender Street (main service center):
  
  Address: 229 Lavender St., Singapore 338778
  Contact: +65 8581 4530
  Opening Hours: Tuesday–Saturday: 10:00 am – 7:00 pm
  Closed on Sundays, Mondays, and Public Holidays
  
  Acceptance Products: Smartphone / Pad / ECO Products
  
  This is Xiaomi’s latest service center location, opened in April 2024 when the official service hub relocated from Funan Mall to Lavender Street. The Lavender center offers comprehensive support for “Smartphone/Pad/ECO products” – in other words, it services Xiaomi smartphones, tablets (Pad), and ecosystem products (smart home/AIoT devices) purchased in Singapore.
  
  This Lavender Street outlet replaced the former Funan Mall service center, which ceased operations on 30 March 2024.

Xiaomi’s authorized service center provides in-warranty repairs, software assistance and genuine spare parts replacements. For general inquiries or support, Xiaomi Singapore also offers a Hotline (toll-free) at 800-852-8474 which connects you to Xiaomi customer service for guidance on device issues, warranty claims, or service appointments.

For Xiaomi laptop owners (e.g. Mi Notebook series) in Singapore, official support can be tricky – Xiaomi’s own service centers focus on phones and smart gadgets, and might not service laptops (since Xiaomi laptops are not officially sold/warranted locally). This is where Esmond Service Centre comes in as a popular third-party repair option.

Esmond is not an authorized Xiaomi service center, but it is a well-established independent IT repair provider known for servicing laptops and computers of various brands. They offer reliable, professional repairs for Xiaomi laptops that are out-of-warranty. Importantly, Esmond will only handle Xiaomi laptops – they do not repair Xiaomi mobile phones, tablets or ECO products, so phone issues should still go through Xiaomi’s authorized centers or other phone repair specialists.

Esmond Service Centre has two locations in Singapore, and both can assist with Xiaomi laptop hardware problems (such as screen, battery, or motherboard issues):

• Esmond Service Centre – Alexandra (ARC Mall): 
  
  Address: 460 Alexandra Road, #02-39, Singapore 119963
  Contact: +65 6994 2262
  WhatsApp: +65 8828 8180
  
  Opening Hours:
  Monday–Friday 10:00 am – 7:00 pm
  Saturday 10:00 am – 3:00 pm
  Closed on Sundays and Public Holidays.
  
  (Nearest MRT: Labrador Park). This branch is a convenient option for those in the south and west of Singapore.
  
  

• Esmond Service Centre – Bishan (Midview City HQ): 
  
  Address: 24 Sin Ming Lane, #01-100, Singapore 573970.
  Contact: +65 6924 2266
  WhatsApp: +65 8828 8180
  Opening Hours:
  Monday–Friday 10:00 am – 7:00 pm
  Saturday 10:00 am – 3:00 pm
  Closed on Sundays and Public Holidays.
  
  (Nearest MRT: Bright Hill). This is Esmond’s headquarters and is convenient for customers in central and northern areas.
  
  

Esmond’s technicians are experienced with Xiaomi notebook models and common laptop issues. Services include battery replacements, screen repairs, keyboard fixes, charging port repairs, and more. They offer free diagnostics and transparent quotes before proceeding with any repair, and repairs come with a limited warranty (typically 90 days) on parts/labor. Many Singapore customers have successfully gotten their Xiaomi laptops fixed here, as evidenced by positive reviews for Esmond’s fast and professional service.

Please note: While Esmond Service Centre provides a valuable alternative for laptop repairs, it is not affiliated with or authorized by Xiaomi. Any repair performed by Esmond is out-of-warranty and at the owner’s discretion. If your Xiaomi laptop is still under an international warranty, you may need to contact Xiaomi’s global support for guidance, since the local Xiaomi Singapore service centers do not cover laptops. For out-of-warranty laptops, however, Esmond can be a cost-effective and trusted solution.

Finding a reliable Xiaomi service center in Singapore doesn’t have to be a challenge. Whether your smartphone needs a screen replacement or your smart device needs diagnostics, Xiaomi’s authorized service center at Lavender Street provides official support, genuine parts, and warranty protection. For Xiaomi laptop users whose devices are out of warranty, Esmond Service Centre offers a trusted alternative with skilled technicians and competitive pricing—just note, they only service laptops, not mobile devices or tablets.

Knowing where to go—and what your options are—can save you time, money, and frustration. We hope this updated list and guidance helps you resolve your Xiaomi device issues quickly and confidently.

Enjoyed this comprehensive Xiaomi service center in Singapore overview? Follow our FaceBook page, Linkedin profile or Instagram account for more expert insights and practical tips on cutting-edge technology. For expert help with out-of-warranty Xiaomi laptop repairs, contact Esmond Service Centre—Singapore’s trusted tech partner for reliable diagnostics, transparent pricing, and professional repairs.