Xiaomi Service Center in Singapore – Official Locations & Repair Options

If your Xiaomi phone, tablet or Redmi device is still under warranty, the right place to take it is one of Xiaomi's own counters — and which one depends on the day of the week and on what you own, because the three centres keep different hours and accept different products. This guide lists all three exactly as Xiaomi publishes them, then covers the one category none of them handles: Xiaomi laptops.

Where Are the Authorized Xiaomi Service Centers in Singapore?

Xiaomi Singapore publishes three Exclusive Service Centres. Lavender Street is the only one that takes ECO (smart home) products — and it is also the only one closed on Sundays and Mondays. Funan and Jewel open seven days a week, 11:00am to 8:00pm, but handle phones, tablets, watches and bands only. The details below were checked against Xiaomi's own service-centre page on 2 August 2026; if you are making a special trip, it is worth calling the centre first.

Xiaomi Singapore's support hotline is 800-852-8474, staffed Monday to Saturday, 9:00am to 8:00pm. That matters on a Sunday: the hotline and the Lavender Street counter are both closed, while Funan and Jewel are open. Bring the device and your proof of purchase for in-warranty work.

Which counter you want comes down to what you are carrying. An ecosystem or smart-home product can only go to Lavender Street. A phone, tablet, watch or band can go to any of the three, so the practical choice is whichever is open and nearest. And a Xiaomi laptop cannot be taken to any of them — that is the gap the rest of this page covers.

Third-Party Xiaomi Laptop Repair Option: Esmond Service Centre (Not Authorized)

Xiaomi's Singapore counters do not accept notebooks. The Acceptance Products column on Xiaomi's own service-centre page reads “Smartphone/Pad/ECO products” at Lavender Street and “Smartphone/Pad/Smart Watch/Band only” at Funan and Jewel — the words laptop and notebook do not appear on that page at all, and mi.com/sg lists no notebook in its Singapore range. So a Xiaomi laptop bought overseas or through a parallel importer has no local counter to go to.

Esmond Service Centre repairs those machines. We are an independent repairer and are not authorised by Xiaomi. The models we see most are the RedmiBook Pro 14 and 16, RedmiBook 14 and 16, Xiaomi Book Pro 14 and 16, Xiaomi Book S and Book Air, the Redmi G and Redmi G Pro gaming machines, and the older Mi Notebook Air 12.5″ and 13.3″, Mi Notebook Pro 15.6″ and Mi Gaming Laptop. We handle laptops only — Xiaomi phones, tablets and ECO products should still go to one of the three counters above. Full model list and fault-by-fault detail is on our Xiaomi laptop repair page.

Esmond Service Centre has two branches in Singapore, and both take Xiaomi laptop work — screen, battery, keyboard, charging port, overheating and motherboard faults:

What Esmond charges for out-of-warranty Xiaomi laptop repair

• Xiaomi laptop screen replacement — from S$186 (see the laptop screen page)
• Laptop battery replacement — S$86 to S$186 depending on the model, usually done in 30 to 45 minutes (see the battery page)
• Optional doorstep pickup and return — S$21.80 per trip, GST inclusive
• Repair prices exclude 9% GST, which is added at payment. The exact figure depends on your model — the diagnosis is free, there is no obligation, and if we cannot fix it you pay nothing.

Our technicians work on Xiaomi notebooks daily. A battery swap is usually 30 to 45 minutes and a standard screen replacement 1 to 2 hours, so many jobs are finished the same day while you wait. A keyboard is typically 2 to 3 hours, and board-level work depends on the fault and on parts availability — we tell you the timing with the quote, not after. Every repair carries a 90-day warranty on the work and the parts we fitted.

Two honest boundaries. Esmond is not affiliated with or authorised by Xiaomi, so any repair we do sits outside Xiaomi's warranty and is at the owner's discretion — if your device is still covered, take it to one of the three Xiaomi counters above, because that is the cheaper and safer route. And if a laptop has been water damaged, we say before we start that the 90-day warranty cannot apply to it: a board that has been wet can fail again later for reasons no repairer controls, and we would rather tell you that up front than write it into small print.

Your Complete Guide to Every Xiaomi Service Center in Singapore

Finding the right Xiaomi counter in Singapore comes down to two questions: what are you carrying, and what day is it. A phone, tablet, watch or band under warranty can go to any of the three Xiaomi Exclusive Service Centres — Funan and Jewel seven days a week, Lavender Street Tuesday to Saturday, and Lavender Street is the only one that takes ECO products. A Xiaomi laptop cannot go to any of them, and that is where an independent repairer is the practical answer rather than a compromise.

Knowing where to go—and what your options are—can save you time, money, and frustration. We hope this updated list and guidance helps you resolve your Xiaomi device issues quickly and confidently.

Need Xiaomi Laptop Support? We’ve Got You Covered

Enjoyed this comprehensive Xiaomi service center in Singapore overview? Follow our Facebook page, LinkedIn profile or Instagram account for more expert insights and practical tips on cutting-edge technology. For expert help with out-of-warranty Xiaomi laptop repairs, contact Esmond Service Centre—Singapore’s trusted tech partner for reliable diagnostics, transparent pricing, and professional repairs.

Reviewed and published by Esmond Liu, Founder & Lead Technician Trainer at Esmond Service Centre, on 2 August 2026

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