Esmond Service Centre — Alexandra
Alexandra Retail Centre (ARC)
460 Alexandra Road, #02-39, Singapore 119963
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Need a laptop repair in the Alexandra / Labrador Park area? Our Alexandra branch at Alexandra Retail Centre (ARC) fixes laptops, MacBooks and desktops on-site — with free diagnostics, a 90-day workmanship warranty and most repairs completed in 1–2 hours.
Our Alexandra branch sits inside Alexandra Retail Centre (ARC), a short walk from Labrador Park MRT and minutes from Queenstown, Telok Blangah and the wider south-west. It is one of two Esmond Service Centre locations in Singapore, and the team here handles the full range of laptop and computer work — cracked screens, swollen batteries, failed keyboards, liquid damage, slow performance, virus and Windows issues, data recovery and motherboard-level repairs. Bring your device in for a free assessment and we will explain exactly what is wrong and what it costs before any work begins.
Alexandra Retail Centre (ARC)
460 Alexandra Road, #02-39, Singapore 119963
Below are starting prices for the most common repairs handled at the Alexandra branch. Final pricing depends on your exact model and the parts needed — your free diagnostic confirms the figure, with no hidden fees. For the full brand-by-brand list, see our main laptop repair Singapore page.
| Common Service | Starting From ($SGD) |
|---|---|
| Laptop Screen Replacement | From $190 |
| Laptop Battery Replacement | $86 - $286 |
| Laptop Keyboard Replacement | Fr $186 |
| MacBook Repair | From $65 |
| Virus Removal / OS Reinstallation | $65 |
| Data Recovery (Software) | $90 - $380 |
| Motherboard Repair (Standard Laptop) | $158 - $390 |
As an Apple Independent Repair Provider (IRP) and an MSI Authorised Service Provider, our Alexandra technicians service every major laptop brand:
We are on level 2 of Alexandra Retail Centre (ARC), which is well connected by MRT and bus:
Prefer to check first? Get a free repair quote online or WhatsApp us your laptop model and the issue, and we will give you a clearer estimate before you come down.
Had a battery alert warning this morning on my HP Spectre laptop. Ran a battery test and the capacity is only left with 23% despite component test shows Passed. HP support ask me to calibrate the battery which is a very lengthy and tedious procedure and it does not solve the original battery issue of degraded capacity. HP Support also need time (the whole day also never get back to me) to check for stocks and price. I just need a faster clean fix to this issue i.e. simply replace the battery. Searched the Internet and found Esmond Service Centre with good reviews. Fast response and helpful advice. They transferred the battery to the branch at MidView in 2 hours and changed my battery within 30 to 40mins when I was on-site. Price was competitive compared to other quotes I got and also purchased the extended warranty for 1 year for $48. They also provided after sales customer service when I asked about my chargers. Not like some shops who will ignore you after the purchase. Great service and will look for them in future if I need to repair my laptop.
Highly experienced, customer focus, general great at what they're doing which servicing and repairing computer. I went there to change battery for my lap top and was highly impressed by their good technical, reasonal pricing, ease of doing business and friendliness of front desk staffs. They found something else ; ie the cooling system that required attentive alertedmet the issue via WA prompting recommending solutions and cosing. It was easy to make decision with transparent transaction. Job was done very quickly originally supposed to take 30 mins with the addition task it took another 20 mins which iscceptable a we were able to waiting relaxing while having a coffee in the multitude of F&B outlets in this mall. My laptop was very well serviced and repair and within my original estimated budget. Super happy with Esmond for their great capability and professionalism. victor who attended to us was a bit quiet but nonetheless was able to communicate important info clearly to me. Keep it up Esmond
I recently sent my laptop to Esmond Service Center at Alexandra Retail Centre for a battery replacement, internal cleaning, and full reformatting service, and I am very satisfied with the overall experience. From the start, the staff were professional, patient, and clear in explaining the diagnosis and recommended work. They provided transparent pricing upfront, with no hidden charges. The turnaround time was reasonable, and I was kept informed of the progress throughout. After servicing, my laptop feels almost like new. The battery performance has improved significantly, the system runs much smoother after reformatting, and the internal cleaning has clearly helped with performance and heat management. Overall, the service was efficient, reliable, and professionally handled. I would not hesitate to recommend Esmond Service Center at Alexandra Retail Centre to anyone looking for trustworthy and competent laptop servicing.
Sent my iMac in for a screen replacement and had a very positive experience with Esmond Service Centre. Customer service was responsive and patient throughout the process, and they kept me updated clearly. Repair was completed quickly and the iMac is working well again. They also showed me photos of the internal dust buildup and explained the recommended servicing transparently, which I appreciated as someone not familiar with repairs. Overall, a smooth and reassuring experience. Thank you for the professional service!
The whole process was smooth and professional. From their website interface, WhatsApp chat, to the repairing time and process, everything was easy and convenient for me. They are very friendly in the chat as well and were very clear with their instructions and quotations. Their warranty duration is amazing as well. Definitely will come back here again if I need anything repaired again. And of course, laptop feels good as new. Edit: Thanks for cleaning my screen! I appreciate the extra servicee
5/5 experience and service Appreciate the prompt responses! It was easy to book an appointment / timeslot because they are very approachable. It's an introvert-friendly experience. I like how direct and straightforward the process and advices/quotations were. I'm a big fan of that. Was also my first time finding a service to replace my laptop battery, and I'm so glad to have found them. Will definitely come back again for further assistance. 😄
Bring it to Esmond Service Centre at Sin Ming or Alexandra — free diagnostics, repairs from $65, many done in 1–2 hours.