Repair Services
Surface SSD upgrade
Common SSD problems include:
Top reasons for SSD failure:
What’s included:
Had a battery alert warning this morning on my HP Spectre laptop. Ran a battery test and the capacity is only left with 23% despite component test shows Passed. HP support ask me to calibrate the battery which is a very lengthy and tedious procedure and it does not solve the original battery issue of degraded capacity. HP Support also need time (the whole day also never get back to me) to check for stocks and price. I just need a faster clean fix to this issue i.e. simply replace the battery. Searched the Internet and found Esmond Service Centre with good reviews. Fast response and helpful advice. They transferred the battery to the branch at MidView in 2 hours and changed my battery within 30 to 40mins when I was on-site. Price was competitive compared to other quotes I got and also purchased the extended warranty for 1 year for $48. They also provided after sales customer service when I asked about my chargers. Not like some shops who will ignore you after the purchase. Great service and will look for them in future if I need to repair my laptop.
Highly experienced, customer focus, general great at what they're doing which servicing and repairing computer. I went there to change battery for my lap top and was highly impressed by their good technical, reasonal pricing, ease of doing business and friendliness of front desk staffs. They found something else ; ie the cooling system that required attentive alertedmet the issue via WA prompting recommending solutions and cosing. It was easy to make decision with transparent transaction. Job was done very quickly originally supposed to take 30 mins with the addition task it took another 20 mins which iscceptable a we were able to waiting relaxing while having a coffee in the multitude of F&B outlets in this mall. My laptop was very well serviced and repair and within my original estimated budget. Super happy with Esmond for their great capability and professionalism. victor who attended to us was a bit quiet but nonetheless was able to communicate important info clearly to me. Keep it up Esmond
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Upgrade your Microsoft Surface device for faster performance, larger storage, and longer lifespan.
We offer safe, professional SSD upgrades for the Surface Pro, Surface Laptop and Laptop Studio models that take a removable drive — in Singapore, with up to 1-year warranty.
Not all Microsoft Surface devices allow SSD upgrades. Models like the Surface Pro 7+ to Pro 10, Pro 11 (Snapdragon), Pro X, Laptop 3 to 6, Laptop 7 (Snapdragon), Laptop Go and Laptop Studio have removable SSDs, while earlier models such as the Surface Pro 6 have soldered storage. Esmond Service Centre offers upgrades with up to 1-year warranty.
Here’s a full guide to which Surface models support SSD upgrades and which models do not:
| Model | SSD Upgrade Availability |
|---|---|
| Surface Pro 5 (2017) | ❌ Not Upgradable (SSD soldered) |
| Surface Pro 6 | ❌ Not Upgradable (SSD soldered) |
| Surface Pro 7 | ❌ Not Upgradable (SSD soldered) |
| Surface Pro 7+ | ✅ Upgradable (removable SSD) |
| Surface Pro 8 | ✅ Upgradable (removable SSD) |
| Surface Pro 9 | ✅ Upgradable (removable SSD) |
| Surface Pro 10 | ✅ Upgradable (removable SSD) |
| Surface Pro 11 (Snapdragon) | ✅ Upgradable (removable SSD) |
| Surface Pro X | ✅ Upgradable (removable SSD) |
| Surface Laptop 1 | ❌ Not Upgradable (SSD soldered) |
| Surface Laptop 2 | ❌ Not Upgradable (SSD soldered) |
| Surface Laptop 3 | ✅ Upgradable (removable SSD) |
| Surface Laptop 4 | ✅ Upgradable (removable SSD) |
| Surface Laptop 5 | ✅ Upgradable (removable SSD) |
| Surface Laptop 6 | ✅ Upgradable (removable SSD) |
| Surface Laptop 7 (Snapdragon) | ✅ Upgradable (removable SSD) |
| Surface Laptop Go 1 | ✅ Upgradable (removable SSD; not the 64 GB eMMC model) |
| Surface Laptop Go 2 | ✅ Upgradable (removable SSD) |
| Surface Laptop Go 3 | ✅ Upgradable (removable SSD) |
| Surface Go 1 | ❌ Not Upgradable (SSD soldered) |
| Surface Go 2 | ❌ Not Upgradable (SSD soldered) |
| Surface Go 3 | ❌ Not Upgradable (SSD soldered) |
| Surface Go 4 | ❌ Not Upgradable (SSD soldered) |
| Surface Book 1 | ❌ Not Upgradable (no removable SSD) |
| Surface Book 2 | ❌ Not Upgradable (no removable SSD) |
| Surface Book 3 | ❌ Not Upgradable (no removable SSD) |
| Surface Laptop Studio 1 | ✅ Upgradable (removable SSD) |
| Surface Laptop Studio 2 | ✅ Upgradable (removable SSD) |
| Surface Studio 1 | ✅ Upgradable (but complex — soldered in some configurations) |
| Surface Studio 2 | ✅ Upgradable (complex but possible in service center) |
| Surface Studio 2+ | ✅ Upgradable (professional service required) |
We do not publish a fixed price for a Surface SSD upgrade, because the drive itself is not one part. A Surface Pro 7+ takes the short M.2 2230 stick, a Surface Studio 2 takes the longer M.2 2280, the Laptop Studio accepts either, and the original Surface Studio uses a different arrangement again — so two Surfaces on the same bench can need two different drives, at whatever capacity you choose. Tell us your Surface model and the capacity you want, on WhatsApp or at our counter, and we quote against it before any work starts. The diagnosis is free and there is no obligation.
| Model | SSD Type |
|---|---|
| Surface Pro 7+ / Pro 8 / Pro 9 / Pro X | M.2 2230 NVMe SSD |
| Surface Laptop 3 / 4 / 5 | M.2 2230 NVMe SSD |
| Surface Laptop Go 2 / Go 3 | M.2 2230 NVMe SSD |
| Surface Book 1 / 2 / 3 | No removable SSD |
| Surface Laptop Studio 1 / 2 | M.2 2230 or 2280 NVMe SSD |
| Surface Studio 1 | M.2 SATA SSD (cache) + 2.5" SATA HDD (main) |
| Surface Studio 2 / Surface Studio 2+ | M.2 2280 NVMe SSD |
Microsoft Surface devices are known for performance and portability — but SSD-related issues still happen, especially as the system ages or fills up.
Common SSD problems include:
These issues often indicate a failing SSD or corrupted storage controller. Early diagnosis is key to preventing data loss.
If your Surface is already doing any of the above, stop using it. Every further start-up writes to a drive that is failing, and that is how files that could still have been recovered get overwritten — our own soldered SSD data recovery guide gives the same instruction. There is one Surface-specific warning too: Windows switches device encryption on when the device is set up with a Microsoft, work or school account, and Microsoft says the recovery key is attached to that account. So if your Surface starts asking for a BitLocker recovery key, sign in to that account and get the key before the drive is touched — without it the old drive stays locked and nothing can be copied off it. Bring the Surface in and we will tell you whether your data can be saved before we change anything.
Surface SSD failures can occur due to both hardware wear and software-related problems.
Top reasons for SSD failure:
Upgrading to a new high-endurance SSD restores performance and prevents repeat failure.
Our SSD upgrade service for Microsoft Surface devices is handled in our own lab by technicians with years of experience on delicate Surface hardware.
What’s included:
All upgrades are performed in our controlled repair lab — no outsourcing.
Two branches in Singapore, our own repair lab, and no outsourcing. Here is what that means for a Surface on our bench:
Getting your Surface SSD upgraded is fast and hassle-free with Esmond:
Not sure of your Microsoft Surface model number? See our quick guide: how to find your Microsoft Surface model number →
⚡ Need urgent help?
We offer same-day SSD upgrades for most Surface Pro and Surface Laptop models.
Send us the symptom and we'll come back with what it likely is, what it will cost, and how long it will take. The diagnosis is free, and if we can't fix it, you pay nothing.
Bring it to Esmond Service Centre at Sin Ming or Alexandra — free diagnostics, repairs from $65, many done in 1–2 hours.